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Viewing 15 posts - 1 through 15 (of 141 total)
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  • in reply to: Need navigation submenu items to stop wrapping #77138
    Nick
    Keymaster
    WP Royal Team

    You are welcome!

    in reply to: “0 comments” showing for all blog posts #77137
    Nick
    Keymaster
    WP Royal Team

    Hi Paul,

    Glad you found the solution by yourself. It may seem weird but most people prefer that way.

    Kind Regards

    in reply to: Need navigation submenu items to stop wrapping #77133
    Nick
    Keymaster
    WP Royal Team

    Hi,

    The only thing to display sumbenu text on one line is to make submenu width bigger, I’m not sure what was the fix before but here is a code snippet for that:

    #main-menu .sub-menu { width: 450px !important; }

    Kind Regards

    in reply to: Prorblème de prévisualisation #77132
    Nick
    Keymaster
    WP Royal Team

    Hi,

    We have activated Ashe Pro theme with your license on your website. Next time, when you reply to this thread please type in English. It’s very hard to translate whole thread.

    Kind Regards

    in reply to: Re-downloading Trouble #77069
    Nick
    Keymaster
    WP Royal Team
    This reply has been marked as private.
    in reply to: Wrong format on featured image on overview page #76137
    Nick
    Keymaster
    WP Royal Team

    Hi, I have inspected your site with big attention but can’t find any theme-related issues, maybe WP still has some bugs related to images in the latest update so please wait for the next update or post on wp.org support forums about te issue and maybe they will find a solution for you.

    Ask your hosting to help you to fix this issues (see the image) and then delete cache and rebuild thumbnails and this might help https://prnt.sc/kJ1tfn-mTc1v

    Unfortunately I can’t help you here more since the issue is not theme related.

    Kind Regards,
    Nick

    • This reply was modified 7 months ago by Nick.
    in reply to: 7/10 Featured images squashed in Chrome, ok in other browsers. #76091
    Nick
    Keymaster
    WP Royal Team

    New WP 6.7.1 is available for now, please update it, update our theme as well (if you have not updated it yet), and rebuild thumbnails and all be fine then.

    Kind Regards,
    Nick

    in reply to: Wrong format on featured image on blog post #76090
    Nick
    Keymaster
    WP Royal Team

    New WP 6.7.1 is available for now, please update it, update our theme as well (if you have not updated it yet), and rebuild thumbnails and all be fine then.

    Kind Regards,
    Nick

    in reply to: Wrong format on featured image on blog post #76071
    Nick
    Keymaster
    WP Royal Team

    Hi All, Today we have found that the latest WP update causing this issue – a lot of other themes have been affected – you can read more on the official WP site https://core.trac.wordpress.org/ticket/62413

    So let’s wait for the latest WP update which will be available very soon (today or maybe tomorrow as wp.org has reported)

    But keep in mind that we are also working hard on this issue to find a workaround before the latest WP update is released, so if we find a solution we will update the theme ASAP – keep an eye on theme and WP updates :).

    Kind Regards,
    Nick

    • This reply was modified 7 months, 2 weeks ago by Nick.
    in reply to: 7/10 Featured images squashed in Chrome, ok in other browsers. #76070
    Nick
    Keymaster
    WP Royal Team

    Hi All, Today we have found that the latest WP update causing this issue – a lot of other themes have been affected – you can read more on the official WP site https://core.trac.wordpress.org/ticket/62413

    So let’s wait for the latest WP update which will be available very soon (today or maybe tomorrow as wp.org has reported)

    But keep in mind that we are also working hard on this issue to find a workaround before the latest WP update is released, so if we find a solution we will update the theme ASAP – keep an eye on theme and WP updates :).

    Kind Regards,
    Nick

    • This reply was modified 7 months, 2 weeks ago by Nick.
    in reply to: Wrong format on featured image on blog post #76051
    Nick
    Keymaster
    WP Royal Team

    We have just released a new update, so please update the theme to latest version as well, rebuild the thumbnails and delete the cache as well.

    Kind Regards,
    Nick

    Nick
    Keymaster
    WP Royal Team

    Hi all again, please update to the latest theme version 3.7.8, clear cache(if you have) , regenerate thumbnails and all be fine then.

    Kind Regards,
    Nick

    in reply to: 7/10 Featured images squashed in Chrome, ok in other browsers. #76047
    Nick
    Keymaster
    WP Royal Team

    Hi All, we are working on this issue and provide an update of themes today or tomorrow.

    Kind Regards,
    Nick

    in reply to: Wrong format on featured image on blog post #76046
    Nick
    Keymaster
    WP Royal Team

    Hi Veronica, Nick is here from the Developers team, I have uploaded a rectangular image and it looks fine on your blog

    https://prnt.sc/Htoofv5A7siC

    If I got something wrong please let me know and I will continue to investigate it.

    and by the way, you have many performance-related issues on your site so it is recommended to fix them

    https://prnt.sc/Gunj0yATuwUY

    Kind Regards,
    Nick

    in reply to: No H1 Blog Post Title #75543
    Nick
    Keymaster
    WP Royal Team

    The topic closed, please learn more about SEO before complaining.

    Kind Regards,
    Nick

Viewing 15 posts - 1 through 15 (of 141 total)