[Nick]

Hi #thalperi

This plugin does not supports itself to be displayed on other locations, it’s only support theme based widget locations, so in this case you can’t move it on top because there is no widget area in the top menu,

BUT – you can ask plugin developer on plugin support forum if there any other solutions to display this in the menu – He will give you best answer.

Kind Regards,

Nick

[Nick]

Hi,

You can check this video tutorial as well to learn how to setup menu

https://www.youtube.com/watch?v=wuggfN2nzDM

Kind Regards,

Nick

[Nick]

Hi,

Nick is here from DEV team,

you have lot of JS error on your page as well, wich my cause this redirects and lot of other issue, you can switch to other theme and you will still see this issues, so these is not theme related issue, this might be caused by plugins, by some code (if you have modified something in wp), or it might be some incorrect configurations issue.

Please see the image of JS errors

https://imgur.com/a/mzjwKDM

Kind Regards,

Nick

[Nick]

Hi #romeromary16@gmail.com

1. The issue seems to be caused by your database damaged files, please try to deactivate your installed plugins and remove ones you dont need any more.

2. You have used too many free themes and some of them caused this issue.

3. Try to make this post again with the same content, maybe the post is not saved correctly in your database.

 

Kind Regards

[Nick]

Hi @shahrearsaive94@gmail.com

 

You need to upgrade to the pro version to get the features, please see our purchase page, choose your preferred license: https://wp-royal-themes.com/themes/item-ashe-pro/#purchase

With the pro version of the theme, you will be able to modify your header height to your preferred sizes.

 

Kind Regards

[Nick]

Hi @shahrearsaive94@gmail.com

 

At first sorry for the late reply, we had holidays and thank you for choosing our theme.

Unfortunately, it’s not possible in the free version of the theme, it’s a pro feature.

 

Kind Regards

 

[Nick]

Hi again, I have checked your site and GA code running OK, please see the screenshot image – check result of Tag analysis.

https://imgur.com/a/w31nzU5

So the issue you have is not the theme or google analytics related.

Kind Regards,

Nick

[Nick]

Hi dear,

Nick is here from the Developer team, Google analytic related issue is not theme related, Google analytics code running independently from any theme.

Please try to remember what was your last changes and maybe this changes causing this issue.

Please share your website URL and I will check if GA code running well.

Kind Regards,

Nick

[Nick]

Hi,

Please update the theme to the latest version and all be fine.

“Please note: You shoud have installed the Latest Theme Update released on the 1st of October, 2019.”

[Nick]

Hi,

Nick is here from the tech team, I have checked your Post images on several devices and I have not noticed any issues/blurred images, can you please tell me which device/screen you are using and browser as well?

It’s very strange you have this type of issue because the Theme does not make any changes to the images.

Kind Regards,

Nick

[Nick]

Hi

Please check this Video

Kind regards

Nick

 

 

[Nick]

Hi,

please contact us via email info.wproyal@gmail.com with the email you have used during purchase, we will fix your login problems and developer will help you with C2A if it possible as well.

 

Kind Regards,

Nick

[Nick]

Hi,

The issue is caused by “Editor clásico” plugin, I have disabled it and all is fine then, so please remove or replace it if you can and all be fine then.

Kind Regards,

Nick

[Nick]

Hi,

the developer is here, I have checked your site and you have hosting or Database related issue, I am unable to check wp org popular themes, I am unable to delete bard theme due to the database or hosting related issue – see 2x images here

https://imgur.com/a/ZYqdpzz

Please contact your hosting and ask them for help, but if your site’s database is damaged probably you need to reset WordPress and start everything from scratch because it very hard to identify DB issue.

Kind Regards,

Nick

[Nick]

Hi,

I have a check and your site is fine, There is no missing tag’s, h4 is assigned for Category title which is ok for SEO as well, please see screenshot

https://imgur.com/a/vl3GemL

Probably for some reason MOZ cant analyze it correctly which is happening sometimes with any SEO tool.

Kind Regards,

Nick

[Author]

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