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Viewing 15 posts - 1 through 15 (of 3,524 total)
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  • in reply to: Featured Image Size #75746
    vako
    Keymaster
    WP Royal Team

    Hi Jose,

     

    At first, thank you for choosing our theme and service and sorry for the late reply, we were on holiday.

    Please refer to this article to see how to solve the mentioned issue: https://yoast.com/help/custom-open-graph-tags/

    Kind Regards

    in reply to: Featured Image Size #75745
    vako
    Keymaster
    WP Royal Team

    Hi Valerie,

     

    I’m sorry for not getting back to you sooner, we were off for a while.

    To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

    Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

    Kind Regards

    vako
    Keymaster
    WP Royal Team

    Great news!

    Feel free to contact us at any time, and we appreciate your continued trust in our services.

     

    Kind Regards

     

    in reply to: Post Footer – Related Posts – Typography #75737
    vako
    Keymaster
    WP Royal Team

    Hi Evelyn,

     

    At first, thank you for choosing our theme and service.

    Please navigate to Dashboard > Appearance > Customize > Additional CSS and add the CSS snippet below:

    .single-navigation span

    {

    font-size: 16px !important;

    text-transform: capitalize !important;

    }

    Kind Regards

    in reply to: widget photos issues #75736
    vako
    Keymaster
    WP Royal Team

    Hi,

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

    vako
    Keymaster
    WP Royal Team

    Hi Patricia,

     

    We checked your shared website, and on our end, everything looks good. Mobile screens can be different but in some aspects like container size and container positions it its logical as on the smaller screens it’s impossible to place sections next to each other.

    if we are missing something, please send us screenshots of the issue and we will do our best to help you.

    Kind Regards

    in reply to: Why does my home page look so different on a mobile. #75728
    vako
    Keymaster
    WP Royal Team

    Hi Patricia,

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

    in reply to: How to change bard theme #75721
    vako
    Keymaster
    WP Royal Team

    Hi Patricia,

     

    At first, thank you for choosing our theme and service, and our apologies for the late reply.

    Please tell us how we can assist you and we will do our best to help you.

    Kind Regards

    in reply to: Hide the slideshow (header) in mobile devices #75713
    vako
    Keymaster
    WP Royal Team

    I am glad to hear that!

    Feel free to contact us at any time, and we appreciate your continued trust in our services.

    Kind Regards

    in reply to: Hide the slideshow (header) in mobile devices #75708
    vako
    Keymaster
    WP Royal Team

    Hi Jorgela,

     

    We changed css snippet a bit, please check and let us know if the solutions work for you.

     

    Kind Regards

    in reply to: Homepage Post Images #75706
    vako
    Keymaster
    WP Royal Team

    Hi Claire,

     

    At first, thank you for choosing our theme and service

    To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

    Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

     

    Kind Regards

    in reply to: Hide the slideshow (header) in mobile devices #75705
    vako
    Keymaster
    WP Royal Team

    Hi Jorgela,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to make your reply private to hide the response form the other users.

    Kind Regards

    in reply to: Problems with Phone view on Ashe for header and slider #75704
    vako
    Keymaster
    WP Royal Team

    Hi Donae,

    At first, thank you for choosing our theme and service

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to make your reply private to hide the response form the other users.

     

    Kind Regards

     

    in reply to: Single Post Titles Overlapping in Theme #75703
    vako
    Keymaster
    WP Royal Team

    Glad to hear, in case you need any further assistance, please don’t hesitate to reach out.

    Kind Regards

    in reply to: Single Post Titles Overlapping in Theme #75697
    vako
    Keymaster
    WP Royal Team

    Hi Christian,

     

    As we see from the website loaded script, Elementor kit added its own styles to the h1 tags, in this case it reduce the lineheght and makes the titles to collapse, please see the screenshot: https://prnt.sc/HnroMa-zaDTb

    Kind Regards

Viewing 15 posts - 1 through 15 (of 3,524 total)