Forum Replies Created
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Hi Adam,
Done, please check and let us know if you need any further assistance.
Kind Regards
Hi Adam,
At first, thank you for choosing our theme and service.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
We are more than happy to hear that you’ve managed to fix the issue by yourself.
Feel free to contact us at any time, and we appreciate your continued trust in our services.
Kind Regards
Hi Marti,
At first, thank you for choosing our theme and service.
With theme options, it’s not possible, unfortunately. You can try 3rd party plugins or create a home page using Elementor page builder or a similar page builder, and create a section which looks like a sidebar and display on the home page only.
Kind Regards
You are most welcome!
Feel free to contact us at any time, and we appreciate your continued trust in our services.
Kind Regards
You are most welcome!
Feel free to contact us at any time, and we appreciate your continued trust in our services.
Kinid Regards
Hi Marti,
At first, thank you for choosing our theme and service.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
Hi,
Thank you for sharing the login details. We’ve commenced the investigation process for the issue you’ve raised. Rest assured, we’ll keep you informed of any updates as soon as they become available.
If you have any additional information or if there’s anything specific you’d like us to focus on during the investigation, please let us know.
We appreciate your patience.
Kind Regards
Hi,
At first, thank you for choosing our theme and service.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
Hi Anna,
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
June 25, 2025 at 1:45 am in reply to: Customization Limitations in Top Bar and Heading Spacing in Ashe Pro #77153You are most welcome!
Feel free to contact us at any time, and we appreciate your continued trust in our services.
Kind Regards
Hi,
At first, thank you for choosing our theme and service.
To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.
Once we have this information, we’ll be better equipped to identify the issue and provide a solution.
Kind Regards
Hi Tracey,
We are glad that you have managed to fix the issue by yourself.
Feel free to contact us at any time, and we appreciate your continued trust in our services.
Kind Regards
June 23, 2025 at 8:51 pm in reply to: Customization Limitations in Top Bar and Heading Spacing in Ashe Pro #77146Dear Oliver,
Thank you for your kind words and for using the Ashe Pro theme — we’re glad to hear you appreciate its design and performance.
We appreciate you reaching out with your questions. Please find our guidance below for both of your concerns:
1. Top Bar Customization (Site Title & Tagline)
At the moment, the top bar in Ashe Pro is designed to display only the menu and social icons. Adding the Site Title and Tagline dynamically in this area would require custom development work, including template editing and use of a child theme to ensure changes are update-safe.
As this type of modification involves custom coding, it falls outside the scope of our support policy. We recommend hiring a qualified developer who can assist you with implementing this feature.
2. Heading Spacing and Typography (H1–H3)
You’re absolutely right — while Ashe Pro allows general typography customization, it doesn’t provide per-heading-level controls for spacing or font sizing via the Customizer.
However, we’d be happy to provide a CSS snippet that you can add to improve the spacing above your headings. Please follow the steps below:
To apply custom spacing for H1, H2, and H3 elements:
Go to your Dashboard
Navigate to Appearance > Customize > Additional CSS
Paste the following snippet:
h1 {
margin-top: 40px;
margin-bottom: 20px;
font-size: 2.5em;
}
h2 {
margin-top: 35px;
margin-bottom: 18px;
font-size: 2em;
}
h3 {
margin-top: 30px;
margin-bottom: 16px;
font-size: 1.75em;
}
Feel free to adjust the margin-top, margin-bottom, or font-size values to suit your preferences and layout.
We hope this helps improve your site’s readability and design. Please don’t hesitate to reach out if you need help applying the CSS snippet or have any other questions!
Best regards
June 23, 2025 at 8:44 pm in reply to: Ashe Pro theme not adding Menus, Posts, Pages, Widgets, Images #77145Hi @Free,
At first, thank you for choosing our theme and service.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
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