Forum Replies Created
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March 13, 2024 at 9:35 pm in reply to: Activating new theme doesn’t include sidebar and category link pages #75097
Hi Melanie,
1. Here are the page options to enable the sidebar on the custom pages: https://prnt.sc/L2qw5XR-4zPd
2. Regarding the images that were not imported during the demo import.
It might be your system’s or WordPress-related issue. Please, contact
your hosting provider and ask for an increase.
Ask them to update PHP settings to the following:
PHP max input variables 5000
PHP time limit 100
PHP memory limit 512M
Max input time 30
Upload max filesize 60M
PHP post max size 60M
cURL version
Or you can do this via hosting a control panel as well.
Also please disable any 3rd party plugins you have on the website. You can re-enable them after
Import. All be fine then.
Also, you can check our theme demo import on our testing site and make sure that it works properly.
https://app.instawp.io/launch?t=rea-free–pro-new&d=v2
Import the demo you want and check.
Please note that the Test site will expire in 4 hours. However, I
assure you that this timeframe will be sufficient to test the
important details of yours.
Kind Regards
Hi Rita,
At first, thank you for choosing our theme and service.
To change the text of the blog post read more button, please navigate to Dashboard > Appearance > Customize > Blog Page > Post Elements > Read More Text, please check the screenshot: https://prnt.sc/740FMenRHPyx
Kind Regards
Hi @anra460
At first, thank you for choosing our theme and service.
To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.
Once we have this information, we’ll be better equipped to identify the issue and provide a solution.
Kind Regards
Hi Andi,
We added a custom CSS snippet to display the dots on ul elements, they are disabled by default.
Kind Regards
Hi Paul,
We checked your shared website admin panel and all the content is imported only images are missing, we had this case earlier on the user’s website and in 10/10 cases it was a server/hosting issue.
It might be your system’s or WordPress-related issue. Please, contact
your hosting provider and ask for an increase.
Ask them to update PHP settings to the following:
PHP max input variables 5000
PHP time limit 100
PHP memory limit 512M
Max input time 30
Upload max filesize 60M
PHP post max size 60M
cURL version
Or you can do this via hosting a control panel as well.
Also please disable any other plugins Except Elementor and Royal
Addons Related before Importing any kit. You can re-enable them after
Import. All be fine then.
Also, you can check our theme and demo import on our testing site and make sure that
it works properly.
https://app.instawp.io/launch?t=rea-free–pro-new&d=v2
Import the demo you want and check.
Please note that the Test site will expire in 4 hours. However, I
assure you that this timeframe will be sufficient to test the
important details of yours.
Kind Regards
March 12, 2024 at 10:52 pm in reply to: Activating new theme doesn’t include sidebar and category link pages #75082Hi Melanie,
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
Hi Paul,
At first, thank you for choosing our theme and service.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
Hi @asube_4rkk2uky
At first, thank you for choosing our theme and service.
To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.
Once we have this information, we’ll be better equipped to identify the issue and provide a solution.
Kind Regards
Hi Yuka,
We are more than happy to hear that you’ve managed to fix the issue by yourself.
Feel free to contact us at any time, and we appreciate your continued trust in our services.
Kind Regards
Hi Stephane,
At first, thank you for choosing our theme and service.
To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.
Once we have this information, we’ll be better equipped to identify the issue and provide a solution.
Kind Regards
Feel free to contact us at any time, and we appreciate your continued trust in our services.
Kind Regards
Hello Dieter,
To control the number of posts displayed on your blog page in Bard Pro, you’ll typically need to adjust the settings within the WordPress dashboard rather than the Customizer. Here’s how you can set the number of posts displayed on your blog page:
Go to the WordPress Dashboard:
Log in to your WordPress admin area.
Navigate to the Reading Settings:
In the WordPress dashboard, go to “Settings” > “Reading.”
Adjust the Blog Display Settings:
Look for the “Blog pages show at most” option.
Enter the desired number of posts you want to display on the blog page (e.g., 6 or 8).
Save Changes:
Scroll down and click the “Save Changes” button to apply your settings.
After saving the changes, your blog page should display the specified number of posts accordingly.
If you don’t see the desired effect after adjusting these settings, there might be customizations or settings specific to the Bard Pro theme that override the default WordPress settings. In that case, I recommend checking the theme documentation or reaching out to the theme’s support for further assistance.
I hope this helps! If you have any more questions or need additional assistance, feel free to ask.
Kind Regards
We are glad to hear that.
Feel free to contact us at any time, and we appreciate your continued trust in our services.
Kind Regards
You are welcome!
Feel free to contact us at any time, and we appreciate your continued trust in our services.
Kind Regards
Hu Julia,
Sorry for the late reply we have been on holidays
We Just cropped the image and inserted it like a regular image with tagline text placed on it. You can create the same image but with larger resolutions for example 2x the image dimensions and than it will be fine. Try to use Photo editing tools.
Kind Regards
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