Forum Replies Created

Viewing 15 posts - 16 through 30 (of 3,395 total)
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  • vako
    Keymaster
    WP Royal Team

    Hi Melanie,

     

    1. Here are the page options to enable the sidebar on the custom pages: https://prnt.sc/L2qw5XR-4zPd

    2. Regarding the images that were not imported during the demo import.

    It might be your system’s or WordPress-related issue. Please, contact

    your hosting provider and ask for an increase.

    Ask them to update PHP settings to the following:

    PHP max input variables 5000

    PHP time limit 100

    PHP memory limit 512M

    Max input time 30

    Upload max filesize 60M

    PHP post max size 60M

    cURL version

    Or you can do this via hosting a control panel as well.

    Also please disable any 3rd party plugins you have on the website. You can re-enable them after

    Import. All be fine then.

    Also, you can check our theme demo import on our testing site and make sure that it works properly.

    https://app.instawp.io/launch?t=rea-free–pro-new&d=v2

    Import the demo you want and check.

    Please note that the Test site will expire in 4 hours. However, I

    assure you that this timeframe will be sufficient to test the

    important details of yours.

     

    Kind Regards

    in reply to: READ MORE button source #75095
    vako
    Keymaster
    WP Royal Team

    Hi Rita,

     

    At first, thank you for choosing our theme and service.

    To change the text of the blog post read more button, please navigate to Dashboard > Appearance > Customize > Blog Page > Post Elements > Read More Text, please check the screenshot: https://prnt.sc/740FMenRHPyx

    Kind Regards

    in reply to: Flip card not showing on mobile device #75094
    vako
    Keymaster
    WP Royal Team

    Hi @anra460

     

    At first, thank you for choosing our theme and service.

    To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

    Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

     

    Kind Regards

    in reply to: Bullets in Sidebar Widget not appearing #75093
    vako
    Keymaster
    WP Royal Team

    Hi Andi,

     

    We added a custom CSS snippet to display the dots on ul elements, they are disabled by default.

     

    Kind Regards

    in reply to: Ashe Pro – Demo Content Not Loading #75092
    vako
    Keymaster
    WP Royal Team

    Hi Paul,

     

    We checked your shared website admin panel and all the content is imported only images are missing, we had this case earlier on the user’s website and in 10/10 cases it was a server/hosting issue.

    It might be your system’s or WordPress-related issue. Please, contact

    your hosting provider and ask for an increase.

    Ask them to update PHP settings to the following:

    PHP max input variables 5000

    PHP time limit 100

    PHP memory limit 512M

    Max input time 30

    Upload max filesize 60M

    PHP post max size 60M

    cURL version

    Or you can do this via hosting a control panel as well.

    Also please disable any other plugins Except Elementor and Royal

    Addons Related before Importing any kit. You can re-enable them after

    Import. All be fine then.

    Also, you can check our theme and demo import on our testing site and make sure that

    it works properly.

    https://app.instawp.io/launch?t=rea-free–pro-new&d=v2

    Import the demo you want and check.

    Please note that the Test site will expire in 4 hours. However, I

    assure you that this timeframe will be sufficient to test the

    important details of yours.

     

    Kind Regards

    vako
    Keymaster
    WP Royal Team

    Hi Melanie,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    in reply to: Ashe Pro – Demo Content Not Loading #75081
    vako
    Keymaster
    WP Royal Team

    Hi Paul,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    in reply to: Bullets in Sidebar Widget not appearing #75080
    vako
    Keymaster
    WP Royal Team

    Hi @asube_4rkk2uky

     

    At first, thank you for choosing our theme and service.

    To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

    Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

     

    Kind Regards

    in reply to: Buttons show wrong color #75079
    vako
    Keymaster
    WP Royal Team

    Hi Yuka,

     

    We are more than happy to hear that you’ve managed to fix the issue by yourself.

    Feel free to contact us at any time, and we appreciate your continued trust in our services.

     

    Kind Regards

    in reply to: Linear gradient overlay on header slider #75078
    vako
    Keymaster
    WP Royal Team

    Hi Stephane,

     

    At first, thank you for choosing our theme and service.

    To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

    Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

     

    Kind Regards

    in reply to: Blog Page #75077
    vako
    Keymaster
    WP Royal Team

    Feel free to contact us at any time, and we appreciate your continued trust in our services.

     

    Kind Regards

    in reply to: Blog Page #75066
    vako
    Keymaster
    WP Royal Team

    Hello Dieter,

     

    To control the number of posts displayed on your blog page in Bard Pro, you’ll typically need to adjust the settings within the WordPress dashboard rather than the Customizer. Here’s how you can set the number of posts displayed on your blog page:

    Go to the WordPress Dashboard:

    Log in to your WordPress admin area.

    Navigate to the Reading Settings:

    In the WordPress dashboard, go to “Settings” > “Reading.”

    Adjust the Blog Display Settings:

    Look for the “Blog pages show at most” option.

    Enter the desired number of posts you want to display on the blog page (e.g., 6 or 8).

    Save Changes:

    Scroll down and click the “Save Changes” button to apply your settings.

    After saving the changes, your blog page should display the specified number of posts accordingly.

    If you don’t see the desired effect after adjusting these settings, there might be customizations or settings specific to the Bard Pro theme that override the default WordPress settings. In that case, I recommend checking the theme documentation or reaching out to the theme’s support for further assistance.

    I hope this helps! If you have any more questions or need additional assistance, feel free to ask.

     

    Kind Regards

    in reply to: CSS-conflict with Gwolle Guestbook Addon? #75065
    vako
    Keymaster
    WP Royal Team

    We are glad to hear that.

    Feel free to contact us at any time, and we appreciate your continued trust in our services.

     

    Kind Regards

    in reply to: Reducing image size on homepage #75064
    vako
    Keymaster
    WP Royal Team

    You are welcome!

    Feel free to contact us at any time, and we appreciate your continued trust in our services.

     

    Kind Regards

    in reply to: Responsive Header #75063
    vako
    Keymaster
    WP Royal Team

    Hu Julia,

     

    Sorry for the late reply we have been on holidays

    We Just cropped the image and inserted it like a regular image with tagline text placed on it. You can create the same image but with larger resolutions for example 2x the image dimensions and than it will be fine. Try to use Photo editing tools.

    Kind Regards

Viewing 15 posts - 16 through 30 (of 3,395 total)