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Hi Sandy,
At first, thank you for choosing our theme and service.
To move the activated license key from one domain to another you need to deactivate it first on the current website, in order to do it please follow the instructions below:
Go to the following link: https://users.freemius.com/
Log in to your personal cabinet using the email address you used during the purchase.
Once logged in, you can access various features, including downloading the plugin, deactivating your purchased license for a website transfer, checking purchase receipts, and more.
If you’ve forgotten your password, you can recover it using the same email address.
Should you encounter any issues or need further assistance, feel free to reach out.
Kind Regards
Hi Leng,
Please contact us via this email address: info.wproyal@gmail.com and we will share the lates version of the theme
Kind Regards
Hi Leng,
Please contact us via this email address: info.wproyal@gmail.com and we will share the lates version of the theme
Kind Regards
May 5, 2025 at 2:46 pm in reply to: Number of blog articles on main pag + numbering at the bottom #77037Hi Katarina,
Done, your blog page displays 4 blog posts with the related post section and has pagination at the end of the page.
Please check and let us know if you need any further assistance.
Kind Regards
Hi Leng,
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
Hi Marta,
Thanks for the better explanations, the screenshot you shared shows that this page editor is WordPress’s default page editor and all the sections or content added here is not controlled by the theme options, the sections block has its own WordPress-provided options and customisation settings.
Kind Regards
Hi Marta,
To better understand your issue, please share the screenshot. For sharing the screenshot, use for example: https://imgur.com/upload
Kind Regards
Hi Guylaine,
At first, thank you for choosing our theme and service.
To change the titles typography, please navigate to Dashboard > Appearance > Customize > Typography > Headings > Heading Font family and from the drop-down choose your preferred font.
Kind Regards
Hi Marta,
Thank you for reaching out and for providing the link to your website — we appreciate it.
We’ve reviewed your site carefully, and from what we can see, there are no major issues affecting the layout or functionality overall.
We would like to clarify a few important points that may explain the behavior you’re encountering:
Buttons created using WordPress default blocks have their own built-in styles and colors, independent of the theme.
Because of this, their appearance — including button colors — cannot be fully controlled via the theme customizer.
Similarly, buttons and elements created with Elementor also have their own design settings and style controls inside Elementor.
Their styling is not automatically linked to the theme customizer either.
Regarding editing:
If you start editing a page using Elementor, it’s recommended to continue managing the content within Elementor to maintain consistency.
If you mix WordPress block editor content and Elementor editor content on the same page, some blocks (like patterns or custom buttons) may not display or behave as expected because the two editors handle design and layout differently.
👉 Best practice:
If you prefer to continue using Elementor for design flexibility, we recommend recreating key sections (like buttons and patterns) inside Elementor itself.
If you prefer using the WordPress Block Editor, we suggest disabling Elementor for that specific page and editing it only with the Block Editor to avoid conflicts.
We completely understand that migrating from one theme (Attar) to another (Bard Pro) can involve some extra adjustments, and we’re here to support you through it.
Kind Regards
April 29, 2025 at 10:09 pm in reply to: I need to show only specific categories on the home page blog #77024Hi Andrea,
As we explained above, please create the custom page and name it blog then navigate to that page and use the short code [ashe_blog categories=”food,travel”]
In the short code provide food and travel are category names, specify the category name and only blog posts under chosen categories will appear.
Kind Regards
April 28, 2025 at 10:19 pm in reply to: I need to show only specific categories on the home page blog #77019Hi Andrea,
At first, thank you for choosing our theme and service.
Actually, with the theme and WordPress options, it’s only possible to have a blog page on the home or some other custom pages, if you choose the option A static page (select below). We can send the shortcodes to use, and you can create the page and name it Home. After that, use the shortcodes on this page to display blog posts using specific categories, and then make this page a home page.
To display all the latest posts using the:
[ashe_blog]
To select specific categories in the blog feed shortcode, you just need to add the “categories” attribute to it. You can list multiple categories separated by a comma:
[ashe_blog categories=”food,travel”]
or select a single one like this:
[ashe_blog categories=”food”]
Also, posts per page could be limited by adding the “amount” attribute” like this:
[ashe_blog categories=”food” amount=”5″]
To select specific posts in the blog feed shortcode, you just need to add the “post_ids” attribute to it and list selected post ids separated by a comma like this:
[ashe_blog post_ids=”1,23,157″]
Hope it was helpful.
Hi Marta,
At first, thank you for choosing our theme and service.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
Hi Suniko,
We checked your shared link and on our end images are looking the same, please check the screenshot here: https://prnt.sc/-SEX5XVjVNPy
If you still see the issue on certain pages, it can be related to the cached data. seems that your browser or website is using caching plugins, please clear the cache and check again.
Kind Regards
Hi Suniko,
We added a custom CSS snippet to fix the issue. Please check and let us know if you need any further assistance.
Kind Regards
Hi,
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
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