[vako]

Hi Marie,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[vako]

Hi Brenda,

 

Our apologise but we are not able to access the locally hosted website using the method we shared, but there might be a case that the issue exists only on the local server and on the live server, it will be gone.

Kind Regards

[vako]

Hi Brenda,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[vako]

Feel free to contact us at any time, and we appreciate your continued trust in our services.

Kind Regards

[vako]

Hi Alex,

 

Replace your current css code with this one:

#main-menu > li:after {

content: “★” !important;

position: absolute;

color: #be9e5e;

top: 30px;

right: 11px;

bottom: 0;

background-color: black;

margin: 0 auto !important;

-webkit-transform: rotateZ(-72deg);

transform: rotateZ(-72deg);

width: 0;

}

 

Kind Regards

[vako]

Feel free to contact us at any time, and we appreciate your continued trust in our services.

Kind Regards

[vako]

Hi Allison,

 

At first, thank you for choosing our theme and service.

To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

[vako]

Hi Alex,

 

Please navigate to Dashboard > Appearance > Customize > Additional CSS and add the CSS snippet below:

.post-content ul {

list-style: none;

}

Kind Regards

[vako]

Hi Alex,

 

Please navigate to Dashboard > Appearance > Customize > Additional CSS and add the CSS snippet below:

#main-menu > li:after {

content: “★” !important;

position: absolute;

color: white;

top: 16px;

bottom: 0;

background-color: black;

margin: 0 auto !important;

-webkit-transform: rotateZ(-72deg);

transform: rotateZ(-72deg);

width: 0;

}

Kind Regards

[vako]

Hi Alex,

 

At first, thank you for choosing our theme and service.

To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

[vako]

Hi Alex,

At first, thank you for choosing our theme and service.

To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

[vako]

Hi Jose,

 

To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

[vako]

Hi Jose,

 

Those texts are “dynamic strings” of the theme and must be translated using Loco Translate Plugin, If you are not familiar with the plugin or with the translation options in WordPress, we need to access your website admin panel in order to change those texts to your desired language.
Here is the video tutorial how to use plugin: https://www.youtube.com/watch?v=7LtyVjw46r8&t=3s

Kind Regards

[vako]

Feel free to contact us at any time, and we appreciate your continued trust in our services.

Kind Regards

[vako]

Thanks for the update. We will be in touch shortly.

 

Kind Regards

[Author]

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