[vako]

Hi Krzysztof,

 

At first, thank you for choosing our theme and service.

There might be issue with delivery on your mailbox side.

Please send us email address you used during the purchase to check in our database and also the email address you want to receive files to.

Kind Regards

[vako]

Hi Bea,

 

Please navigate to Dashboard > Appearance > Customize > Additional CSS and add the CSS snippet below:

p {

text-align: justify !important;

}

Kind Regards

[vako]

Hi Jim,

 

At first, thank you for choosing our theme and service.

Header Image – Please navigate to Dashboard > Appearance> Customise> Header Image, Slider & Video. From this section, you’ll be able to choose a new image for the header section

Sidebars – In the Ashe Pro theme, sidebars can be enabled via several ways, first is to select page layout with sidebar, for this please navigate to Dashboard  > Appearance > Customise> General Layouts > Page Layouts and choose your preferred style which includes sidebars, here is the screenshot: https://nimb.ws/Pk14rf

The pages which are not listed in this customizer section can also use sidebars via page options. Please navigate to Dashboard > Pages > Edit page > Page Options > Show Sidebar

Please make sure that widgets in the sidebar areas are added from the back end. Please navigate to Dashboard > Appearance > Widgets and check sidebar areas are filled with the widgets you want to be displayed.

Footer Menu – Please navigate to Dashboard > Menus > Create a new menu or choosean  existing one, then at the bottom of the page you’ll see the options to where to display this menu and choose the option Show in Footer Section.

If you want to have your website home page as a blog page, please navigate to Dashboard > Settings > Reading  > Your homepage displays and chose the option “Your Latest Posts”

Kind Regards

[vako]

Hi Bea,

 

Sorry but now iam lost, i showed you that very paragraph on the website is justified and i thought that you wanted to alogn them to the left side.

I think we have slight miscommunication here. Please share the direct link to the pag wehre the text appears left-aligned and we will create css snippet to justify it.

Kind Regards

[vako]

Hi Lauren,

 

Thank you for reaching out!

The Ashe Pro theme’s built-in social media integration currently has a predefined set of icons and doesn’t offer a direct option to upload custom icons like BookBub.

To add a BookBub icon to your Top Bar, we recommend using a dedicated social media icon plugin. These plugins provide more flexibility and often allow you to upload custom icons or choose from a wider range of networks.

A popular and easy-to-use option is the WPZOOM Social Media Icons Plugin. You can find and install it directly from your WordPress dashboard under Plugins > Add New.

Once installed, the plugin will guide you through adding and configuring your social icons, where you can then upload your BookBub icon and link it to your profile.

We hope this helps you get your BookBub icon displayed!

 

Best regards

[vako]

Hi Bea,

In case you decide to use Custom CSS snppet.

Please navigate to Dashboard > Appearance > Customize > Additional CSS and add the CSS snippet below:

p {

text-align: left !important;

}

Kind Regards

[vako]

Hi Kasia,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[vako]

You are most welcome!

Feel free to contact us at any time, and we appreciate your continued trust in our services.

 

Kind Regards

[vako]

Hi Bea,

 

As we see from the WordPress editor block options, there is no option to justify the text – it’s not a theme-related issue. As you see, it’s WordPress options itself.

BTW – we checked the live website and all content is justified any way https://prnt.sc/Sp6eQztiOYJS – in case you want to make changes in alignment of the content we can create custom CSS snippet for you.

Kind Regards

[vako]

Hi Bea,

 

We tried to reproduce the same case you described, but it seems that we can’t, please take a look at the screenshots taken on your website.
1. We created a test page and useda  widget text with image: https://prnt.sc/oa4OqWXzXmvX  This is how it looks in the editor page.
2. This is how it looks on the live website: https://prnt.sc/9-OQu_jCiKCx

As we see text is located next to the image as you requested.

If we are missing any detail or part of the issue you have, please let us know.

 

Kind Regards

[vako]

Hi Oliver,

 

We translated Type & hit Enter text into German, we missed that you are using Swiss German, and we translated strings in German only, which made a difference, now it’s translated correctly: https://prnt.sc/9JoKVzvPj2Rx

Regarding the Read More text under the posts, it is controlled via the customizer. Please navigate to Dashboard > Appearance > Customise> Blog Page > Read More Text, and you’ll see that text can be input manually.

To translate the theme custom section, you have to ask the Polylang plugin developers if they can do that.

Kind Regards

[vako]

Hi Bea,

Thank you for sharing the login details. We’ve commenced the investigation process for the issue you’ve raised. Rest assured, we’ll keep you informed of any updates as soon as they become available.

If you have any additional information or if there’s anything specific you’d like us to focus on during the investigation, please let us know.

We appreciate your patience.

 

Kind Regards

 

[vako]

Hi Oliver,

Please share in this thread under the login URL you provided and we will check for the issue again.

Just make the post private and no one will be able to see the credentials beside us and you.

Kind Regards

[vako]

Hi Oliver,

 

Done, please check and let us know if you need any further assistance.

 

Kind Regards

[vako]

Hi Bea,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[Author]

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