[vako]

Hi Eva,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[vako]

Hi Michal,

 

Thank you for sharing the login details. We’ve commenced the investigation process for the issue you’ve raised. Rest assured, we’ll keep you informed of any updates as soon as they become available.

If you have any additional information or if there’s anything specific you’d like us to focus on during the investigation, please let us know.

We appreciate your patience.

 

Kind Regards

[vako]

Hi Michal,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[vako]

Hi Michal,

 

Please navigate to Dashboard > Appearance > Customize > Additional CSS and add the CSS snippet below:

.site-description {

font-family: ‘Major Mono Display’;

}

Kind Regards

[vako]

Hi Michal,

Yes, it’s possible to apply different font families to the logo and the tagline using custom CSS. To assist you with the correct code, could you please provide:

Your website URL – so we can inspect the elements directly.

The font families you’d like to use for the logo and the tagline.

Once we have this information, we’ll share the exact CSS code you can add to your site.

Kind Regards

[vako]

Hi,

Thank you for the follow-up and for sharing your site link.

 

From what you describe, it sounds like the duplicate Open Graph image is coming from another plugin or setting outside of Slim SEO, since the theme itself does not generate OG tags. Sometimes WordPress or caching plugins can serve an old OG meta tag, such as the site logo, even after you set a different image in your SEO plugin.

Here are a few steps to try:

Clear your site cache (if you’re using a caching plugin or server-level caching).

Clear any CDN cache (if applicable, e.g., Cloudflare).

Check for other plugins that might inject Open Graph tags — deactivate them temporarily to see if the duplicate tag disappears.

Use Facebook Sharing Debugger https://developers.facebook.com/tools/debug/

to scrape the latest meta tags and see the updated preview.

This should resolve the duplicate OG image issue.

Best regard

[vako]

Hi,

 

Thanks for reaching out! No worries, that’s a good question.

 

The theme itself doesn’t generate Open Graph meta tags — those are usually added by SEO or social sharing plugins. If you’re already using an SEO plugin to manage them, you don’t need to worry about disabling anything in the theme.

 

If you’re still seeing duplicate tags, it’s most likely another active plugin handling them. In that case, try deactivating your plugins one by one to find which one is adding the extra tags, then adjust its settings to prevent overlap.

 

Let us know if you’d like us to take a closer look at your site setup.

 

Best regards

[vako]

Hi Jocelyn,

 

No worries at all — it happens more often than you think! We’re just glad the issue is sorted out and everything is working fine now.

If you have any other questions along the way, feel free to reach out anytime.

 

Best regards

[vako]

Hi Rita,

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please share with us the email address you used during the purchase and we will check in our database.

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[vako]

Hi Jocelyn,

Thank you for sharing the login URL so we could take a closer look at your website.

 

After checking, we can confirm that the featured slider currently showing on your homepage is not part of the theme’s built-in slider. It appears to be coming from Beaver Builder and Elementor, which you are using on the site.

This means the slider is being generated by those page builder plugins rather than the theme itself.

 

Best regards

 

[vako]

Hi Jocelyn,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[vako]

Hi Els,

At first, thank you for choosing our theme and service.

By default, WordPress and the theme don’t provide block-level padding controls as detailed as you described. However, you can achieve this with a bit of custom CSS. For example, you could add extra spacing between gallery images or adjust the padding for text under a cover image by targeting those specific blocks with CSS rules.

If you’d like, please share a link to the page where you’d like these adjustments, and we’ll be happy to guide you with a small CSS snippet tailored to your setup.

Warm regards

[vako]

Hi Pawel,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

 

Kind Regards

[vako]

Hi Harry,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Also share with us the code snippet you are drting to add and we will check.

Kind Regards

[vako]

Hi @deroderuiter

 

At first, thank you for choosing our theme and service.

To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

[Author]

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