[vako]

Hi Scot,

 

At first, thank you for choosing our theme and service.

Please navigate to Dashboard > Appearance > Customize > Additional CSS and add the CSS snippet below:

.header-logo {

float: left !important;

}

.home .header-logo {

margin-left: 35px !important;

}

 

Kind Regards

[vako]

We’re glad to hear that you were able to resolve the issue and get everything working as expected.

If you need any further assistance, feel free to contact us anytime.

Kind Regards

[vako]

Hi Marsha,

Thank you for your question.

The email subscribe button shown in the demo was created using Mailchimp, not a built-in theme feature. To achieve the same result, you can create a subscription form in Mailchimp and then embed it into your website using a shortcode, HTML block, or widget area (such as sidebar or footer).

Once added, you can style and position it to match the demo layout.

Kind Regards

[vako]

Hi Marsha,

At first, thank you for choosing our theme and service.

To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

[vako]

Hi Chelsea,

At first, thank you for choosing our theme and service.

Please navigate to Dashboard > Appearance > Customize > Additional CSS and add the CSS snippet below:

.related, .products {

display: none !important;

}

Kind Regards

[vako]

You are most welcome!

Feel free to contact us at any time, and we appreciate your continued trust in our services.

Kind Regards

[vako]

Hi Ulrike,

At first, thank you for choosing our theme and service.

Please navigate to Dashboard > Appearance > Customize > Additional CSS and add the CSS snippet below:

.textwidget {

text-align: center;

}

[vako]

Hi Tracey,

We apologize for the delay. Our developers are currently working on the investigation; however, the temporary login URL has expired, and we no longer have access to your system.

Please regenerate the login URL with Administrator permissions and share it here so we can continue our work.

Kind Regards

 

[vako]

Hi Kurt,

Thank you for confirming that the issue persists across different themes. This indicates that the problem is related to the WordPress core update rather than a theme-specific bug.

Since the issue is present in the default environment, we recommend monitoring official WordPress core updates or seeking further assistance through the WordPress.org support forums.

 

Kind Regard

[vako]

It appears that the code snippet was inserted incorrectly into the HTML generation section of the post.

We have created a test post on your website, saved as a draft, and applied the code with 50px top and bottom margins. It is displaying perfectly on the front end. Please check the draft and let us know if we are missing any aspect of the issue.

 

Kind Regards

[vako]

We require Administrator access to check your specific configuration and potential plugin conflicts. We were unable to reproduce the issue on our test servers, which indicates it is likely unique to your environment.

 

The “Temporary Login Without Password” plugin generates a direct link that bypasses standard login forms and typically works regardless of other login layers. If you prefer not to use it, you can create a standard Administrator account and share the credentials privately.

In order to assist properly, please generate a Temporary Login URL with Administrator permissions and share it here so we can investigate directly.

 

Kind Regards

[vako]

Hi Tracey,

We will need to involve our development team to investigate this further.

Please confirm if we have permission to temporarily deactivate installed plugins for troubleshooting purposes. We cannot proceed with the investigation without this confirmation.

 

Kind Regards

[vako]

Thank you for your kind words and feedback regarding the Bard theme.

Since WordPress core functionality dynamically generates these avatars, there is no option within the theme settings to modify their attributes globally. Implementing a permanent alt text for all commenters would require custom coding or a specific third-party plugin designed for comment section management.

We are glad to hear that you are enjoying the theme. Please let us know if you have any other questions in the future.

 

Kind Regards

[vako]

Hi Laura,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[vako]

Hi Tracey,

 

1. The reason for the issue can be your installed plugins, please deactivate them one by one and you will able to catch which one was the source for the issue.

2. If you want to not lose all the changes made with the plugins, please install 3rd party plugin staging, clone your website database and make the changes on the cloned staging site, here is the video guide to better understand how it works.https://www.youtube.com/watch?v=YtY-q5BBpeE

3. If the instructions above won’t help, please let us know and our dev team will look into it.

Kind Regards

[Author]

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