[vako]

Hi Diane,

At the moment, Bluesky is not included in the built-in social icons list of the theme, and there isn’t a native option to add custom social icons (like the Bluesky butterfly) through theme settings alone.

Best solution

We recommend using a third-party social icons plugin, which gives you full control and already supports Bluesky or allows custom SVG icons. This is the cleanest and future-proof approach.

Good options include:

WP Social Icons

Simple Social Icons

Sassy Social Icons

These plugins let you:

Add Bluesky alongside other networks

Place icons in the header, footer, sidebar, or anywhere via widget/shortcode

Use custom icons (SVG or image) if needed

Kind Regards

[vako]

Hi,

 

Thank you for the details.

Those two WP-Optimize errors are **not related to the Ashe Pro theme**. The key point is the **403 Forbidden** response when WP-Optimize tries to fetch this file:

https://simplygreatrecipes.com/wp-content/themes/ashe-pro-premium/style.css

A **403** is a server/security permission block, typically caused by one of the following:

* Hosting/firewall rules (WAF)

* A security plugin (Wordfence, iThemes, Sucuri, etc.)

* Server rules in .htaccess / Nginx config

* Hotlink protection or bot protection

* Cloudflare / CDN rules

Because WP-Optimize cannot access that file, it fails to verify GZIP and browser cache.

What to do next:

1. Check your hosting/security layer for rules blocking automated requests to /wp-content/ or specifically style.css.

2. Temporarily disable any security plugin and test again.

3. Contact your hosting provider and ask them to whitelist WP-Optimize’s check requests or remove the rule generating the 403.

4. If needed, contact **WP-Optimize support**, since it is their tool running the checks and they can tell you exactly what user-agent/IP/request pattern is being blocked.

From the theme side, there is nothing to change — the theme is simply a file being requested, and your server is refusing access.

 

Kind Regards

[vako]

Hi Robert,

 

Sorry for the late reply, and thank you for the detailed explanation.

Ashe Pro does **not** support pinning or sticking posts at the top of individual **category archive pages**. The theme follows the default WordPress query for category archives and does not include functionality to override post order or keep selected posts permanently at the top of a category.

WordPress “Sticky Posts” apply only to the main blog page, and Ashe Pro does not add custom logic to extend this behaviour to category pages. Because of this, the theme is not ignoring sticky posts — the feature simply does not exist at the theme level for category archives.

To achieve the behaviour you described (showing “Top Articles” first within a specific category), you would need to use a **third-party plugin** that modifies category queries or creates custom category layouts.

Unfortunately, this cannot be handled through Ashe Pro theme settings.

 

Kind regards

 

[vako]

Hi Ulrike,

 

Please navigate to Dashboard > Appearance > Customize > Additional CSS and replace the previous  CSS snippet with the one below:

.wp-block-list a {

color: #2a6f54 !important;

}

 

Kind Regards

 

[vako]

Hi Ulrike,

 

Thanks, we will take a look and will get back to you via email in this case with updates.

 

Kind Regards

[vako]

Hello Stacy,

 

Thank you for choosing our theme and service\! We are happy to help you adjust the styling of your Single Post Title.

Here are the correct methods for making those adjustments in Ashe Pro:

1.  **Change Alignment (Centred to Left):**

Unfortunately, changing the position of the post title header in a single post is not currently possible using the standard theme settings. However, we have a simple workaround using Custom CSS.

Please navigate to **Dashboard** $\rightarrow$ **Appearance** $\rightarrow$ **Customize** $\rightarrow$ **Additional CSS** and add the following CSS snippet:

.single .post-title {

float: left !important;

}

2.  **Change Font Style (To Bold/Increase Weight):**

To adjust the font weight or style for headings, please navigate to:

**Dashboard** $\rightarrow$ **Appearance** $\rightarrow$ **Customize** $\rightarrow$ **Headings**

3.  **Change Font Color:**

To change the color of the post title, please navigate to:

**Dashboard** $\rightarrow$ **Appearance** $\rightarrow$ **Customize** $\rightarrow$ **Colors** $\rightarrow$ **Content** $\rightarrow$ **Title**

If you have any further questions or if the CSS snippet does not achieve the exact alignment you need, please let us know\!

 

Kind Regards

[vako]

Hello!

 

Thank you for reaching out to us and for providing the context.

The error you are seeing (**”Error: No feed found”**) when using the standard WordPress **Instagram Feed Widget** is happening because this widget is not compatible with the way your existing plugin, **Smash Balloon Instagram Feed**, is designed to work.

Your Smash Balloon feed is already connected and working correctly, but it uses **Shortcodes** to display content, not that specific widget area.

To fix this immediately, please follow these steps:

1.  **Ignore the Broken Widget:** Please remove the default “Instagram Feed” widget from your widget area.

2.  **Use the Shortcode Widget:** Add the standard WordPress **”Custom HTML”** widget (or a **”Shortcode”** widget) to your sidebar or footer where you want the feed to display.

3.  **Insert the Shortcode:** In the content area of the Custom HTML widget, paste the shortcode generated by your Smash Balloon plugin. This shortcode typically looks like this:

[instagram-feed]

By using the shortcode, you bypass the conflicting widget, and your working feed will display correctly.

If you have any trouble finding or placing the shortcode, please let us know!

 

Kind Regards

[vako]

Hello!

We have successfully logged into your website and placed the requested widgets for testing. We confirm that the **Ashe Author Widget** is working exactly as expected.

You can view the proof in the screenshots we captured:

https://prnt.sc/PxXGJSCu93AV
https://prnt.sc/3-PbijdreIb0

We also wanted to share examples of the **Instagram Widget Showcase** functionality:

https://prnt.sc/TS4SpbWHb983

https://prnt.sc/Cssjvega_SP2

If you were expecting to see something else, or if we are missing any specific part of your original query, please let us know! Otherwise, all widgets appear to be fully functional.

 

Kind Regards

[vako]

Hello!

Thank you very much for contacting us and for describing your problem so clearly—your English is great, and we completely understand the issue with your table of contents styling! We apologize for the frustration and disruption this is causing to your posts.

We can certainly help you get the styling back to normal (Image B2).

The issue you described, where the colors suddenly changed and now look like Image B3, can often be triggered by an update or, more commonly, by a conflict with a **third-party plugin** that may have updated recently.

Please try the following steps to help us diagnose the issue:

### 1. Identify a Plugin Conflict

The first step is always to rule out a conflict with an external feature. Please:

* **Deactivate all** third-party plugins on your website.

* Check one of your posts (like the one you linked) to see if the table of contents styling returns to the correct green and yellow-orange hover state.

* If the styling is fixed, reactivate your plugins one-by-one until the issue reappears. This will identify the conflicting plugin.

### 2. Provide Access for Inspection

If disabling the plugins does not immediately solve the issue, we will need to look at your site’s backend to investigate the specific CSS conflict that is overriding your custom color code (2A6F54).

To assist, we need to check your website from the back end. Please install this third-party plugin **“Temporary Login Without Password Plugin,”** which allows us to access your dashboard without sharing your personal login details.

To better understand how the plugin works, please watch the video guide below: [How to use Temporary Login Without Password Plugin](https://www.youtube.com/watch?v=EMu0e78OpJo)

Please make sure to mark your reply with the temporary access details as private.

### 3. Sharing Screenshots

We appreciate you trying to send the screenshots! Since you cannot attach them to this email, the best way to share the images (B1, B2, and B3) is to upload them to a free image-sharing service (like Imgur or a cloud storage service like Dropbox or Google Drive) and then paste the public link to the images in your reply.

Once we have either the name of the conflicting plugin or temporary access, we can resolve this for you quickly.

 

Kind Regards

[vako]

Hi Iveta,

 

At first, thank you for choosing our theme and service and sorry for the late reply, looks like we missed this thread somehow, our deepest apologise.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[vako]

Hi Stacy,

 

At first, thank you for choosing our theme and service.

Yes, it can be done. Please navigate to Dashboard > Appearance > Customise > General Layouts > Page Layouts > Other Pages and select a layout with List Style. Here is the screenshot for reference: https://prnt.sc/5-4Sq_wD1Brz

Kind Regards

 

[vako]

Hi Ulrike,

 

At first, thank you for choosing our theme and service.

To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

[vako]

Hi,

 

At first, thank you for choosing our theme and service.

To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

[vako]

Hi Rick,

 

At first, thank you for choosing our theme and service.

To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

[vako]

Hi Deborah,

 

1. Sorry, but we need more explanation on this – we can’t understand which section you are referring to – maybe you can show us a screenshot?
2. Copyright is centred already, but the Cookie policy/privacy you have added as a widget, so in this case, we can’t make it to be centred – but as a solution, you can consider moving Cookie policy/privacy menu items to the footer section as a footer menu – for showcase, we temporarily moved itm please check the screenshot: https://prnt.sc/aJTq3-BRTZJo  https://prnt.sc/C1-QS7-xrFXX
3. Footer width is controlled via customizer options – please check the screenshot: https://prnt.sc/-PMUOCErTeHs
4. Cookie banner Text is not a part of the theme – we checked, and you are using 3rd third-party plugin for that – please check the settings in the plugin itself or contact the plugin support team.
5. Sorry, but we need more explanation on this – we can’t understand which section you are referring to – maybe you can show us a screenshot?

Kind Regards

[Author]

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