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  • #71951
    Aries
    Participant
    Premium Member

    I have bought the pro version

    and noticed broke the text.  (with text unable to be changed…)

     

    8/11 /2023

    When you updated tonight, I thought you were fixing some problems …

    But you didn’t make any improvement.

    And  Ashe system said :I had a backup website and  STOP let me use PRO.

    But this is a backup website provided by WordPress. You should know this.

    <span style=”color: #101517; font-family: -apple-system, BlinkMacSystemFont, ‘Segoe UI’, Roboto, Oxygen-Sans, Ubuntu, Cantarell, ‘Helvetica Neue’, sans-serif;”>XXXXXXXX. wpcomstaging.com</span>

    this is only is backup website  by WordPress.

    but not my website.!!

    I only a website !!  XXXXXXXX.com

     

    I visited your website and saw that you were running a 20% off sale.

     

    Are you just looking for an excuse to cheat your guests?

    I bought PRO, but you guys made excuses not to use it!

     

    You are liars!

    I will never trust any   your products/ including the plugins you provide.

    that’s all. Goodbye BYR, you are all liars.

     

     

     

     

     

     

     

    #71970
    Nick
    Keymaster
    WP Royal Team

    Hi, this is not our theme-related issue, you have a virus or Torian on your site and that’s why this is happening. Maybe somone hacked your site as well.

    If you ever have installed plugins from unauthorized wp sites or illegal sites that’s why this is happening.

    You need to hire an expert in this field to clear your site or you need do delete and reset everything and start from scratch or restore CLEAN backup if you have one.

    You can scan our theme and make sure that it has no viruses.

    Kind Regards,
    Nick

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