Viewing 8 posts - 31 through 38 (of 38 total)
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    Posts
  • #68032
    vako
    Keymaster
    WP Royal Team

    Hi Tania,

     

    We are doing our best, to be honest, but how can we fix the issue if does not appears on our end, we shared screenshots that prove that option works on our end.

    Regarding your issue with the theme update, please share the email address you used during the purchase and we will take a look.

     

    Kind Regards

    #68036
    Tania Meca
    Participant
    Premium Member
    This reply has been marked as private.
    #68041
    Tania Meca
    Participant
    Premium Member
    This reply has been marked as private.
    #68047
    vako
    Keymaster
    WP Royal Team

    Hi Tania,

     

    At first, sorry for the late reply, we had holidays.

    We updated your theme, please check and let us know the results, hope the issue is fixed on your end too, if not we will record a short video to prove that all works on our end.

     

    Kind Regards

    #68064
    Tania Meca
    Participant
    Premium Member
    This reply has been marked as private.
    #68069
    vako
    Keymaster
    WP Royal Team

    Hi Tania,

     

    Please record a video showing the issue on your end, and share the video to this email address: info.wproyal@gmail.com

     

    Kind Regards

    #68073
    Tania Meca
    Participant
    Premium Member
    This reply has been marked as private.
    #68079
    vako
    Keymaster
    WP Royal Team

    Hi Tania,

     

    We received your video and responded to the email address, please check your inbox.

     

    Kind Regards

Viewing 8 posts - 31 through 38 (of 38 total)
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