[Tania Meca]

Buenas tardes,

me ha desaparecido la opción de imagen destacada (featured imagen) de los post, y no puedo añadir imagen destacada en mis entradas.

Os he escrito varias veces pero no me respondéis. Por favor, ¿podéis decirme cómo solucionarlo?

Gracias,

[vako]

Hi Tonia,

 

At first, thank you for choosing our theme and service.

Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, please share screenshots of the issue.

 

Kind Regards

[Tania Meca]

This reply has been marked as private.

[vako]

Hi Tania,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Tania Meca]

This reply has been marked as private.

[vako]

Hi Tania,

 

You can send the login URL to this email address: info.wproyal@gmail.com

 

Kind Regards

[Tania Meca]

This reply has been marked as private.

[Tania Meca]

This reply has been marked as private.

[vako]

Hi Tania,

 

We get the same error, seems that you or your server/hosting provider using a country security plugin that doesn’t allow us to visit your website, please check your installed 3d party plugins and disable if you have this kind of plugin or please contact your hosting provider and ask them to check for the issue.

https://nimb.ws/623uC5

 

Kind Regards

[Tania Meca]

This reply has been marked as private.

[vako]

Hi Tania,

 

We have not received any login URL, please feel free to share here and mark your reply as private.

 

Kind Regards

[Tania Meca]

This reply has been marked as private.

[vako]

Hi Tania,

 

Sorry but we are getting the same screen, please see the screenshot: https://nimb.ws/C5Z3dT

 

Kind Regards

[Tania Meca]

This reply has been marked as private.

[vako]

Hi Tania,

 

The country is Georgia.

 

Kind Regards

[Author]

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