Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #67844
    peacefulthriver
    Participant
    Premium Member

    I was able to successfully download Ashe Pro, but I can not enter my activation code. It is beyond frustrating. I have contacted customer service and I am getting form e-mails about how to download the product. Has anyone else had this issue and figured it out? I just need to be able to enter my product key, but I can not click on the link-it is disabled on the main page. If I go to other pages, it will let me click on the “Acivate Now” link, but it takes me to a “Sorry, you are not allowed to access this page.” I have wasted so much time with this and don’t know how to fix this issue.

    #67845
    peacefulthriver
    Participant
    Premium Member

    Guess what? I figured it out. Ha! There was small “activate” link at the bottom of the screen. I’m sorry I didn’t understand this, but I’m very new to all of this and e.v.e.r.y.t.h.i.n.g is difficult for me. So, I may just leave this up for others who are new too. But, it was definitely my fault, not Ashe Pros. Just wanted to clear that up.

    #67849
    vako
    Keymaster
    WP Royal Team

    Hi @peacefulthriver

     

    At first, thank you for choosing our theme and service.

    We are glad that you were able to found out the solution by yourself.

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

     

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.