• This topic has 1 reply, 2 voices, and was last updated 1 year ago by vako.
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  • #68061
    HUI TING Chou
    Premium Member

    Dear sir,

    I’m sure I had finished the logo’s background removing.

    But when I upload the logo, I found the logo was normal (had removed), yet when l saw my blog on the mobile, the background of logo still not being removed?

    How to solve the problem?

    Thanks a lots

    https://huitinchou.tw(please see logo on the mobile)

    WP Royal Team

    Hi Hui,


    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.


    Kind Regards

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