[Pi]

Hello to whom it may concern at Ashe Pro support team.

I am writing to you as the Theme adds uncategorised products to my products page and I have not added them myself in the WordPress dashboard.

 

Can you please help me removing them as soon as possible. This is the link where you can see the issue happening.

 

https://tanzanianwanderlust.com/shop/

 

Kind regards,

 

Pilar

[vako]

Hi Pilar,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

 

[Pi]

This reply has been marked as private.

[vako]

Hi Pilar,

 

Sorry for the late reply we were off for a while.

Done, please check and let us know if you need any further help.

 

Kind Regards

[Author]

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