[Alta M Thomas]

I purchased the ashe pro and I am trying to activate the lifestyle theme on my website. When I activate the theme nothing happens and my website is still showing the old theme. I am not sure what I am doing wrong.

Thank you for any suggestions.

[Duke]

Hi Alta,

Your website content could be cashed by a plugin or hosting provider.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Kind Regards

[Author]

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