[Domenico Brocato]

Hi Vako,

<span class=”VIiyi” lang=”en”><span class=”JLqJ4b ChMk0b” data-language-for-alternatives=”en” data-language-to-translate-into=”it” data-phrase-index=”0″>Sorry for the first message, there is a bit of confusion… But I hope this gets to you Right.

I updated WordPress to the new version 5.6, I also updated Ashe Pro to the new version. but, there are problems with the navigation menu, the drop-down menu is not displayed, also if you click to select it becomes all black.</span></span>

Can you help me please. Thanks

[vako]

Hi Domenico.

 

To be honest, we had some issues with the latest updates but we fixed it yesterday, seems that some issue appears locally now on your end.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

 

 

[Domenico Brocato]

This reply has been marked as private.

[Domenico Brocato]

This reply has been marked as private.

[vako]

Hi Domenico,

 

If I remember correctly we had already answered via email, if not and we missed something, please renew login URL and we will check for the issue.

 

Kind Regards

[Author]

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