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  • #74777
    Sara Sharifpour
    Participant
    Premium Member

    Hi,

    I installed Ashe pro and have posted some posts already. I can’t seem to get the page to show pictures of the blog posts on the starting page, as Ashe Pro should.

    I have played around with all settings in the customizer and can’t seem to figure out what the problem is. The page is https://www.bysnowcap.com.

    Please assist.

    #74786
    vako
    Keymaster
    WP Royal Team

    Hi Sarah,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #74797
    Sara Sharifpour
    Participant
    Premium Member
    This reply has been marked as private.
    #74799
    vako
    Keymaster
    WP Royal Team

    Hi Sarah,

     

    Thank you for your cooperation. We’ve initiated the investigation process based on the provided login details.

    We found out that none of the blog posts that you currently have on the website have the Featured Image uploaded, please check screenshot: https://prnt.sc/YE5y1wuyl-6w

    If you want to display the images on the blog greed, please attach featured images to the blog posts.

     

    Kind Regards

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