Viewing 7 posts - 1 through 7 (of 7 total)
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  • #67951
    Keren Feldman
    Participant
    Premium Member

    Hi,
    I just checked my social icons and they are not clickable. The ones in the footer and those that I added with elementor. When I hover on them there’s a red circle with a line over it and I can’t click on the button but when I click on the right click on the mouse and open it in a new tab, it works. What seems to be the problem?
    Thank you in advance,
    Keren.

    #67958
    vako
    Keymaster
    WP Royal Team

    Hi Keren,

     

    Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, please share screenshots of the issue.

     

    Kind Regards

    #67972
    Keren Feldman
    Participant
    Premium Member
    This reply has been marked as private.
    #67977
    vako
    Keymaster
    WP Royal Team

    Hi Keren,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #67996
    Keren Feldman
    Participant
    Premium Member
    This reply has been marked as private.
    #67997
    Keren Feldman
    Participant
    Premium Member

    I forgot to say. You need to go to “customize”- it doesn’t work there. When you see the light blue background, It’s the right one.

    #68000
    vako
    Keymaster
    WP Royal Team

    Hi Keren,

     

    If you mean the hover option when customizing the website it works in this way, it’s not a bug or issue, in the editor mode, all social links have rec circle hover.

     

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)
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