• This topic has 7 replies, 2 voices, and was last updated 4 weeks ago by vako.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #74740
    Julia
    Participant
    Premium Member

    Hello, I have a blog with a header image and the title being displayed under the image. On the desktop version everything looks fine but on my iphone the title is being cropped of and it looks really bad. I’ve tried already many different options with the theme but it seams not fixable in the theme. What do I need to change in the code to fix this issue?

    #74748
    vako
    Keymaster
    WP Royal Team

    Hi Julia,

     

    At first, thank you for choosing our theme and service and sorry for the late reply, we were on holiday.

    To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

    Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

     

    Kind Regards

    #74763
    Julia
    Participant
    Premium Member
    This reply has been marked as private.
    #74768
    vako
    Keymaster
    WP Royal Team

    Hi Julia,

     

    Seems that you are using a header image and mobile menu logo in combination and they are not settled up correctly, we can correct this using CSS snippets but it can be lost after time so please let us check your website from the admin panel.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #75055
    Julia
    Participant
    Premium Member
    This reply has been marked as private.
    #75058
    vako
    Keymaster
    WP Royal Team

    Hi Julia,

     

    We tried to adjust the settings on your webiste without making any major changes, but unfortunately, the image sizes and text logo were impossible to fit together, we cropped the image for the header section to make it perfectly visible on both desktop and mobile devices.

    Please check and let us know if the solution fits your needs, any further assistance needs? Please feel free to reach out

    Kind regards

    #75059
    Julia
    Participant
    Premium Member
    This reply has been marked as private.
    #75063
    vako
    Keymaster
    WP Royal Team

    Hu Julia,

     

    Sorry for the late reply we have been on holidays

    We Just cropped the image and inserted it like a regular image with tagline text placed on it. You can create the same image but with larger resolutions for example 2x the image dimensions and than it will be fine. Try to use Photo editing tools.

    Kind Regards

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