[Angélica Gómez]

Hi.

I am trying to get help with support but they never respond. I have a problem and the read more button does not work, can someone please help me? Thank youu

[vako]

Hi Angelica,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Angélica Gómez]

This reply has been marked as private.

[vako]

Hi Angelica,

 

We checked your website and several Read More buttons, please check the screenshots: https://nimb.ws/z6AWHg    https://nimb.ws/aDmKw6

All the buttons presented on the home page are working properly.

Please share screenshots on your end if we are missing something.

 

Kind Regards

[Angélica Gómez]

This reply has been marked as private.

[vako]

Hi Angelica,

 

The issue was caused because of incorrect permalink structure, you changed all the links o your website to be redirected to the category pages, read more button actually worked just had the wrong destination it was set to turn to the current category page instead of a single post page we corrected it, please check and let us know if you need any further assistance, we also corrected Instagram widget in the footer section.

 

Kind Regards

[Angélica Gómez]

This reply has been marked as private.

[vako]

Feel free to contact us at any time, we are more than happy to help.

 

Kind Regards

[Author]

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