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  • #68591
    Sascha Wolf
    Participant
    Premium Member

    I am really annoyed because the theme is really mega, have completed purchase but got nothing, not even in spam ortner. Only the confirmation email that I bought it.
    2-3 days ago I had already sent a question directly to the team, the problem is that no one answers.

    what can I do?

    best regards sascha

    #68599
    vako
    Keymaster
    WP Royal Team

    Hi Sascha,

     

    Sorry for the late reply we were off for a while and thank you for upgrading to pro.

    Please login here after purchase https://users.freemius.com/login and you will be able to download the theme’s latest version, manage your profile, purchase, license key and etc.

    For the entrance use the email address you used during the purchase, a password you can recover with the same email address.

     

    Kind Regards

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