Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • May 13, 2022 at 5:31 pm #68767
    Pixtub
    Participant
    Premium Member

    My TOP BAR is used for a MENU (on the left) and SOCIAL BUTTONS (on the right)

    When change to the mobile preview or use a mobile device the MENU is not visible. SOCIAL BUTTONS are centered.

    Site is not usable on mobile devices

    May 14, 2022 at 5:35 pm #68769
    vako
    Keymaster
    WP Royal Team

    Hi,

     

    At first, thank you for choosing our theme and service.

    To enable top menu in the mobile menu, please navigate to Dashboard > Appearance > Customize > Responsise section and check the options “Merge Top and Main Menus”

     

    Kind Regards

    May 14, 2022 at 8:28 pm #68770
    Pixtub
    Participant
    Premium Member

    Hi,

    thank you for the answer, unfortunately it is not helpful.

    The option “Merge Top and Main Menus” is selected, unfortunately it has no effect on the display of the Top Menu.

    May 16, 2022 at 12:58 pm #68775
    vako
    Keymaster
    WP Royal Team

    Hi,

     

    At first, sorry for the late reply, we had holidays.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    May 18, 2022 at 12:30 pm #68802
    Pixtub
    Participant
    Premium Member
    This reply has been marked as private.
    May 18, 2022 at 6:31 pm #68807
    vako
    Keymaster
    WP Royal Team

    Hi,

     

    We checked your website and the top menus and main menu items are presented in the mobile menu, please check the screenshot of how it looks on our end: https://nimb.ws/rXjaNP

     

    Kind Regards

    May 18, 2022 at 7:20 pm #68808
    Pixtub
    Participant
    Premium Member

    Hi,

    nothing changed in the preview or on any mobile device.

    Your screenshot leads to a 404

    May 19, 2022 at 10:20 am #68815
    Pixtub
    Participant
    Premium Member

    Ah, now I’ve seen what you’ve done.
    The items from the Top Menu are now visible in the Main Menu.
    However, this is not in my sense, I would like to be able to use the top menu on mobile devices. If necessary without the social buttons.

    So if this is the solution I would like to have the problem again.

    May 19, 2022 at 11:35 am #68816
    vako
    Keymaster
    WP Royal Team

    Hi,

     

    Unfortunately, there is no other way to display top bar menu items on mobile screens.

    Unfortunately, it’s not possible with the theme options, maybe you can find some useful 3rd party plugins.

     

    Kind Regards

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