[Laura Edwards]

Hi,

I deactivated my Ashe-Pro license on one site, so that I could use it on a different domain. The license will not activate on the new domain. I’ve deactivated the Ashe-Pro and uninstalled in from domain #1 and installed Ashe-Pro on domain #2.  After all this, the license will not activate on domain #2

 

Thank you for your help in advance

 

Laura

[Laura Edwards]

Even though the license says it’s not activated (that it’s activated on another site), it seems to be on domain #2  the pro version

[vako]

Hi Laura,

 

Please login here https://users.freemius.com/login and deactivate your license key first, before using it on the new domain.

For the entrance use the email address you used during the purchase, password you can recover with the same email address.

 

Kind Regards

[Laura Edwards]

This reply has been marked as private.

[vako]

Hi Laura,

 

Weird, please share the email address you used during the purchase and we will check in our database the purchase.

 

Kind Regards

[Laura Edwards]

This reply has been marked as private.

[vako]

Great to hear, Feel free to contact us at any time, we are more than happy to help.

 

Kind Regards

[Author]

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