Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #57479
    Spike
    Participant
    Premium Member

    Hello, hope you guys are keeping well.

    I’ve updated Dec 13 and have the dropdown menu issue but since clearing cache and restarting, I’ve also lost the regular scroll bar off the homepage only.

    Single pages appear OK and external websites are fine too.

    Emailed you guys temp access link (hope that helps).

    Steve

    #57501
    vako
    Keymaster
    WP Royal Team

    Hi Steve,

     

    At first, sorry for the late reply, we had holidays.

    Our developers are working on the issue, we will release a new update and this issue will be fixed. You will receive updates today in the Dashboard > Appearance > Themes section.

    Our apologies for the inconvenience and thank you for your patience.

     

    Kind Regards

    #57503
    Spike
    Participant
    Premium Member

    All good my friend, thank you for the info and update.

    Kind regards, Steve

    #57504
    vako
    Keymaster
    WP Royal Team

    Thank you for your understanding.

     

    Kind Regards

    #57515
    Spike
    Participant
    Premium Member

    Hi Vako

    Great work on the sub-menus, update fixed it a treat.

    Sadly I still don’t have a homepage vertical scroll bar? Any ideas??

    Only lost after the previous update came through & no other pages or sites affected.

    24hr login is active again if it helps.

    Many thanks,

    Steve

     

    #57620
    vako
    Keymaster
    WP Royal Team

    Hi Steve,

     

    Our apologies for the late reply.

    Please sahre login URL again and we will check for the issue on your end as the issue you described doesn’t exist on our test servers.

     

    Kind Regards

    #57627
    Spike
    Participant
    Premium Member

    Hi Vako,

    Sorry, I updated the wrong post.. the missing scroll bar was an issue with a plugin ‘Popup Maker’ after the recent WP update.

    Cache clear, and reinstall resolved it (wasn’t Ashe related).

    Many thanks, Steve

     

    #57655
    vako
    Keymaster
    WP Royal Team

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.