Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #71458
    Pi
    Participant
    Premium Member

    Hello to whom it may concern at Ashe Pro support,

    I have not changed the category description for a long time but now I want to change them. I enter the new content in to the category. I press the save button and it does not react it does not save the new content.

    Can you please help me as soon as possible? I need to work on the website. Thanks,

     

    My website is http://www.tanzanianwanderlust.com

    Pilar

    #71461
    vako
    Keymaster
    Premium Member

    Hi Pilar,

     

    I’m sorry to hear that you’re having trouble saving your category descriptions. I’d be happy to help you troubleshoot this issue.

    Here are a few things you can try:

    * Make sure that you’re logged in to your WordPress dashboard.

    * Clear your browser’s cache and cookies.

    * Try using a different browser.

    * If you’re using a WordPress plugin to manage your categories, try disabling the plugin and see if that fixes the issue.

    If you’re still having trouble, please provide me with the following information:

    * The exact error message you’re getting when you try to save the category description.

    * The steps you’re taking to try to save the category description.

    * The version of WordPress you’re using.

    * The version of the Ashe Pro theme you’re using.

    Once I have this information, I can take a closer look at the issue and try to help you resolve it.

     

    Kind regards

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.