[Jamie]

Hello,

I am having an issue with the Ashe Pro header image. I want the header image to be the same size (the full image) even when I change my website browser screen size.

This was working in the Ashe free theme. When I upgraded to the pro version, it started cutting off my image. For some reason, when it is full size and very small it shows the full header image. But when it is a certain size in the middle, it cuts off part of my image. I want it to show the full size no matter how big my screen is.

The setting I have “header width” on is “contained.” I have tried boxed & full and those did not work. My header image is 1300 x 500 pixels. My site width is 1920.

I have not “launched” my site yet, I am still building it in WordPress.

Thank you for your help!

[vako]

Hi Jamie,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Author]

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