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  • #74741
    prairiecelt
    Participant
    Premium Member

    Hi – not sure where to turn on this – I have Ashe Pro and use Elementor for editing. Most of my individual pages have a repeat of the top menu and header image part way down each page. I switched to the default theme and the duplicate disappeared. The menu/header thing is not present in the Elementor editing window but appears in both preview and live.

    Elementor says it’s not their issue as the header wasn’t built in Elementor. Help!

    #74749
    vako
    Keymaster
    WP Royal Team

    Hi @prairiecelt

     

    At first, thank you for choosing our plugin and service and sorry for the late reply, we were on holidays.

    To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

    Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

     

    Kind Regards

    #74752
    prairiecelt
    Participant
    Premium Member

    Hi Vako,

    I’m not sure what the issue was but I ended up republishing some elearning objects on the pages in question and rebuilding the pages – we’ll see if the problem comes back, but in the meantime I’m good. Thanks – I’ll get in touch if things go sideways again.

     

     

    #74756
    vako
    Keymaster
    WP Royal Team

    Hi @prairiecelt

     

    We are more than happy to hear that you’ve managed to fix the issue by yourself.

    Feel free to contact us at any time, and we appreciate your continued trust in our services.

     

    Kind Regards

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