Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #67786
    Isaac Bassey
    Participant
    Premium Member

    Hi when I open my website in incognito mode, I notice that my google font isn’t loaded, and also I see lots of errors in the console.

    Also if I open my site using Microsoft edge browser, the google fonts aren’t loading

    #67788
    Isaac Bassey
    Participant
    Premium Member
    This reply has been marked as private.
    #67791
    vako
    Keymaster
    WP Royal Team

    Hi Isaac,

     

    Your website has a huge amount of JS and response errors, please see the screenshot:  https://imgur.com/ogz1nEO  all the issues are from 3rd party sources.

    Regarding the current issues with google fonts, we cant reproduce the same issue on our end, can you please share the screenshots of the issue?

     

    Kind Regards

    #67798
    Isaac Bassey
    Participant
    Premium Member

    I do not see any screenshot you sent.

    Also your second reply say we can reproduce the same issue on our end so not sure why you are asking for screenshots again.

    #67801
    vako
    Keymaster
    WP Royal Team

    Hi Isaac,

     

    We apologise it was a type, t letter is missing. Here is the screenshot again: https://imgur.com/ogz1nEO

    1. The reason for the issue can be your installed plugins, please deactivate them one by one and you will be able to catch which one was the source for the issue.

    2. If you want to not lose all the changes made with the plugins, please install 3rd party plugin staging, clone your website database and make the changes on the cloned staging site, here is the video guide to better understand how it works.https://www.youtube.com/watch?v=YtY-q5BBpeE

     

    Kind Regards

     

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.