• This topic has 9 replies, 2 voices, and was last updated 1 month ago by vako.
Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • March 14, 2024 at 9:01 pm #75100
    Chris J
    Participant
    Premium Member

    Hello – when I view my site in mobile, the featured slider images are not displayed properly. I also don’t see the pagination arrows.

    The featured slider works beautifully in desktop mode.

    March 15, 2024 at 12:13 am #75104
    vako
    Keymaster
    WP Royal Team

    Hi Chris,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    March 15, 2024 at 12:17 am #75105
    Chris J
    Participant
    Premium Member
    This reply has been marked as private.
    March 15, 2024 at 1:23 am #75107
    Chris J
    Participant
    Premium Member
    This reply has been marked as private.
    March 15, 2024 at 5:45 pm #75112
    Chris J
    Participant
    Premium Member

    Hello – any update on this?

    March 16, 2024 at 9:06 pm #75115
    vako
    Keymaster
    WP Royal Team

    Hi Chris,

     

    We enabled the Arrows on the mobile screens, we also tried to see the issue that you mentioned with the slider images on the mobile devices but we cant see any major differences.

    Can you please send us screenshots of the issue to clarify the issue in more detail?

     

    Kind Regards

    March 16, 2024 at 9:25 pm #75116
    Chris J
    Participant
    Premium Member
    This reply has been marked as private.
    March 18, 2024 at 9:28 pm #75122
    vako
    Keymaster
    WP Royal Team

    Hi Chris,

     

    We added custom CSS snippets to your website, please check and let us know if you need any further assistance.

     

    Kind Regards

    March 18, 2024 at 9:35 pm #75123
    Chris J
    Participant
    Premium Member

    Hi Vako – looks great. Thanks for your help!

    March 19, 2024 at 6:27 pm #75128
    vako
    Keymaster
    WP Royal Team

    You are most welcome!

    Feel free to contact us at any time, and we appreciate your continued trust in our services.

     

    Kind Regards

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