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Hi, My featured image on my home page has the sides cut off when viewed on a mobile device. Is there a way I can fix this?
Here’s a link to my website https://www.slinkylizarddesigns.com/
Thanks,
Lin.
Hi Lin,
At first, thank you for choosing our theme and service.
Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, please share screenshots of the issue.
Kind Regards
https://www.slinkylizarddesigns.com/
I took a screen shot from my phone but couldn’t figure out how to post it here.
Here is a screen shot taken from my phone. You can see that the sides of my header are cut off. It looks fine on my laptop.
Hi Lin,
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
Hi Lin,
We added a custom CSS snippet to fix the issue, please check and let us know if it works for you too.
Kind Regards
Hi Vako,
Yes it has fixed it! Thank you so much.
Lin.
Feel free to contact us at any time, we are more than happy to help.
Kind Regards