[Valerie Stimac]

Something is resizing my featured images down from 1200×800 to 1024×683, which is preventing my articles from showing up in Google Discover. Is it Ashe Pro that’s doing this? I can’t identify anything else that would be…

[José Alexandre Beleza Fernandes]

I’m going to take advantage of this topic to explain my problem.

I try to share my posts on social media but the featured image doesn’t appear. What’s the reason?

Link to my blog: http://www.estradafora.com

[Valerie Stimac]

Is there no support for this theme anymore?

[vako]

Hi Valerie,

 

I’m sorry for not getting back to you sooner, we were off for a while.

To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

[vako]

Hi Jose,

 

At first, thank you for choosing our theme and service and sorry for the late reply, we were on holiday.

Please refer to this article to see how to solve the mentioned issue: https://yoast.com/help/custom-open-graph-tags/

Kind Regards

[Valerie Stimac]

It is literally every page on my site, but here’s a recent one: https://www.valisemag.com/pack-alaska-winter/

Now, if you open that photo in its own tab, it’s 1024×683

If you go to my homepage and look for the same post, and inspect to find that featured image size, it’s 1140×760. I have no setting that’s causing this, but it means that none of my articles will show up in Google Discover since the minimum image size is 1200×800, which is the size I upload the featured image at.

I can’t figure out how to turn off this resizing of the featured image so that it will show up at 1200×800 like I want it to.

[vako]

Hi Valerie,

 

Seems that on your website you have extra thumbnail dimensions. WordPress by default creates image size version to use on different places across the website.

To better investigate the case we need to access your website admin panel and check for the source for this image sizes.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[Valerie Stimac]

This reply has been marked as private.

[Valerie Stimac]

Any luck here?

[Valerie Stimac]

Also, I have done a domain migration, so the login credentials I sent privately should still work on the new domain WP Admin section.

[Valerie Stimac]

Now my logo is also not showing…

[vako]

Hi Valerie,

 

I’m sorry for not getting back to you sooner, we were off for a while.

So images that you mentioned are resized by the theme and WordPress options, to be more clear it creates different versions of the uploaded images which are called thumbnails – thumbnail versions of the same image to use on the website in different sections. As we see from the website your original images(some of them which are 1200×800) are used as a featured image of the blog posts,so the thumbnail size version for the image is regenerated and now they are 1140×760 in size. https://prnt.sc/NheVf9rQfyXX

Here is the article to regenerate the thumbnails or add custom thumbnail size to the website: https://soliloquywp.com/beginners-guide-to-add-custom-image-sizes-in-wordpress/

Kind regards

[Author]

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