• This topic has 3 replies, 2 voices, and was last updated 2 years ago by vako.
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  • March 30, 2022 at 4:41 pm #68484
    Alisha Sexton
    Participant
    Premium Member

    Hi,

    When I go to appearance and then customize the pop up window only shows the name of my website. There is nothing there to edit. I don’t see my website preview nor do I see the options on the left to edit. I have tried clearing the cache and opening in Safari and Chrome.

    Any other suggestions?

    March 30, 2022 at 7:17 pm #68487
    vako
    Keymaster
    WP Royal Team

    Hi Alisha,

     

    At first, thank you for choosing our theme and service.

    Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, please share screenshots of the issue.

     

    Kind Regards

    March 30, 2022 at 7:23 pm #68489
    Alisha Sexton
    Participant
    Premium Member
    This reply has been marked as private.
    March 31, 2022 at 10:51 am #68492
    vako
    Keymaster
    WP Royal Team

    Hi Alisha,

     

    TO use theme customizer options you need to navigate your website Dashboard > Appearance > Customize, maybe some issues appear on the Bluehost side, please contact their support and ask them for assistance.

     

    Kind Regards

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