Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #75113
    Monique van Everdingen
    Participant
    Premium Member

    Hello im having trouble saving changes in the costumize section

    I get these to messages.

    <span style=”color: #3c434a; font-family: -apple-system, BlinkMacSystemFont, ‘Segoe UI’, Roboto, Oxygen-Sans, Ubuntu, Cantarell, ‘Helvetica Neue’, sans-serif; font-size: 14px;”>Looks like something’s gone wrong. Wait a couple seconds, and then try again.</span>

    <span style=”color: #3c434a; font-family: -apple-system, BlinkMacSystemFont, ‘Segoe UI’, Roboto, Oxygen-Sans, Ubuntu, Cantarell, ‘Helvetica Neue’, sans-serif; font-size: 14px;”>The previous set of changes has already been published. Please try saving your current set of changes again.</span>

     

     

    #75118
    vako
    Keymaster
    WP Royal Team

    Hi Monique,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.