Viewing 10 posts - 1 through 10 (of 10 total)
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  • #57765
    Kirsten Moore
    Participant
    Premium Member

    my blog posts are no longer on the ‘blog’ page, and i can’t figure out how to get them there. they only show on the home page at random.

    my gallery page has only the cover image, but the rest of it has disappeared.

    somehow the about page has remained. i have ashe pro and elementor installed.

    #57769
    vako
    Keymaster
    WP Royal Team

    Hi Kirsten,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    #57773
    Kirsten Moore
    Participant
    Premium Member
    This reply has been marked as private.
    #57776
    vako
    Keymaster
    WP Royal Team

    Hi Kirsten,

     

    You can use any email, use one from video tutorial or your own.

     

    Kind Regards

    #57780
    Kirsten Moore
    Participant
    Premium Member
    This reply has been marked as private.
    #57782
    vako
    Keymaster
    WP Royal Team

    Hi Kirsten,

     

    Please create login URL exactly as it is shown in the video tutorial, permission to access themes and plugins are forbidden at this moment for our user, please see the screenshot: https://nimb.ws/40oHha we need to check all the options to investigate the issue.

     

    Kind Regards

    #57848
    Kirsten Moore
    Participant
    Premium Member
    This reply has been marked as private.
    #57854
    vako
    Keymaster
    WP Royal Team

    Hi Kirsten,

     

    Please read the last message we sent, also login URL has expired.

    We need all requested options to investigate the issue.

     

    Kind Regards

    #57859
    Kirsten Moore
    Participant
    Premium Member
    This reply has been marked as private.
    #57870
    vako
    Keymaster
    WP Royal Team

    Hi Kirsten,

     

    The home page and blog page are the same at this moment on your website, seems that you changed settings, please see the screenshot: https://nimb.ws/iwBa9r chose the option A static page (select below) and separate home and blog page.

    Please share a direct link to the gallery page you mentioned and we will check.

     

    Kind Regards

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