• This topic has 7 replies, 2 voices, and was last updated 4 years ago by vako.
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  • Author
    Posts
  • May 17, 2022 at 6:47 pm #68798
    BAI Shaoxuan
    Participant
    Premium Member

    My English is not very good. I need Chinese or Japanese. How to set the interface language?

    May 18, 2022 at 12:05 pm #68800
    vako
    Keymaster
    Premium Member

    Hi Bai,

     

    At first, thank you for choosing our theme and service.

    The free theme is translated with the WordPress polyglots in 60 different languages, the Ashe pro has 3x more strings than free so it’s not possible to translate the theme in all requested languages, so we are using 3rd party plugin to translate necessary strings.

    To translate theme untranslated strings, please try to use 3rd party plugin Loco Translate for it:   https://www.youtube.com/watch?v=7LtyVjw46r8

     

    Kind Regards

     

    May 18, 2022 at 7:31 pm #68809
    BAI Shaoxuan
    Participant
    Premium Member

    I tried to use loco translate.

    But no matter which language I click, this sentence will be displayed.

    Error: Translation set not known in Ashe Pro

    May 19, 2022 at 11:36 am #68817
    vako
    Keymaster
    Premium Member

    Hi Bai,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    May 19, 2022 at 12:50 pm #68823
    BAI Shaoxuan
    Participant
    Premium Member
    This reply has been marked as private.
    May 19, 2022 at 6:21 pm #68826
    vako
    Keymaster
    Premium Member

    Hi Bai,

     

    We were able to make translations, seems that you are doing something wrong or missing some settings.

     

    Kind Regards

    May 19, 2022 at 6:45 pm #68827
    BAI Shaoxuan
    Participant
    Premium Member

    I don’t want to create a new translation myself.

    If I want to use an existing file. Which folder should I put them in.

    Let me overwrite the default English file.

    How should I name the file.（.mo and .po）

    May 20, 2022 at 12:24 pm #68830
    vako
    Keymaster
    Premium Member

    Hi Bai,

     

    Files must exist to edit it, as we told you above Pro version is not translated to any different language, the only way is to translate strings manually, ant steps we already provided.

     

    Kind Regards

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