It’s just what the support team at my hosts asked today in relation to whitelisting the stated address.
For whatever reason, the automatic update was actually successful today though.
If possible, would you be able to ask them for the IP addresses used for these connections and if they’re seeing a particular error message at all, please? 🙂
Thanks. My host has asked, “if it would be an outbound connection or an inbound connection to the provided URLs that they are looking to be whitelisted?”