[Crinrict]

I’m still having issues with my blog. Making a new topic as per request.

I have two blogs that both have the issue but the difference is that I rebuild the thumbnails on one but not on the other.

It seems it’s always the first three (sometimes two) per page are correct, then they are not. Both are using the same images.

I’ve even uploaded a new one of one of the posts and it’s still the same. It’s fine on the post itself.

Thumbnails refreshed:
https://crinrict.com/blog/

Thumbnails not refreshed:

https://sims4.crinrict.com/eng/

Plugins/Themes/WP is all updated on both blogs.

 

[vako]

Hi,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[Crinrict]

This reply has been marked as private.

[vako]

Hi,

Sorry for the late reply we have been on holidays

Thank you for your cooperation. We’ve initiated the investigation process based on the provided login details. Please refrain from changing the login details until we provide you with the next update.

We’ll keep you informed as soon as we have any findings or updates regarding the issue.

Your patience is appreciated.

Kind Regards

[Crinrict]

I set the login to 7 days. Do you need me to make that longer ?

[vako]

Hi Crincrict,

 

No thank you it must be enough, our developers are involved in this process as well.

Kind Regards

[Nick]

Hi, I have inspected your site with big attention but can’t find any theme-related issues, maybe WP still has some bugs related to images in the latest update so please wait for the next update or post on wp.org support forums about te issue and maybe they will find a solution for you.

Ask your hosting to help you to fix this issues (see the image) and then delete cache and rebuild thumbnails and this might help https://prnt.sc/kJ1tfn-mTc1v

Unfortunately I can’t help you here more since the issue is not theme related.

Kind Regards,
Nick

• This reply was modified 4 months, 3 weeks ago by Nick.

[Crinrict]

Thanks for looking into it.

I’m aware of the caching issue but just haven’t had the time to look into it.  Wasn’t too worried as server times still seem ok for that page.

I’ll wait for the next WP update for now.

[Crinrict]

Sadly I still have this issue month later.

Any more ideas ?

[Author]

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