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  • #77149
    anra460
    Participant
    Premium Member

    Hi, I am using woo commerce and for some reason the store notice is enabled but it is not showing. A few months back, I had disabled it, but I might need to re enable it again. Plugins are all updated, but still cannot understand why possibly it is not showing. Thanks in advance!

    #77152
    vako
    Keymaster
    Premium Member

    Hi,

    At first, thank you for choosing our theme and service.

    To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

    Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

    Kind Regards

    #77154
    anra460
    Participant
    Premium Member
    This reply has been marked as private.
    #77155
    vako
    Keymaster
    Premium Member

    Hi Anna,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)
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