[Marti Langenkamp]

Hi there,

I just used this shortcode on my Ashe Pro home page:

products columns=”4″ limit=”4″  orderby=”id” order=”DESC” visibility=”visible”

Somehow it results in only two columns on the live page.

I haven’t found a setting or anything that causes this, so any help is welcome. Thanks much!

• This topic was modified 2 weeks, 5 days ago by Marti Langenkamp.

[Marti Langenkamp]

I have switched the license to another site; not sure if Ashe was the best choice for WC. If possible I’d still like to know why the shortcode failed — thanks so much!

[vako]

Hi Marti,

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[Marti Langenkamp]

Hi Vako,

Thank you for the reply, but I am using a different theme for that site now and moved Ashe to another site that doesn’t use WC.

Thank you again,
kind regards

[vako]

You are most welcome!

Feel free to contact us at any time, and we appreciate your continued trust in our services.

Kind Regards

[Author]

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