Viewing 6 posts - 1 through 6 (of 6 total)
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  • #75927
    Dayva Segal
    Participant
    Premium Member

    Hi there,

    I have been using the free theme for years but bought pro recently so I could customize my blog page. I am in Appearance > Theme > Customize > General Layouts. I am trying to make the blog page 3 columns, but it’s not working. It just pushes the image/excerpt on the blog page over to the left and leaves a ton of blank space in the Preview. On the actual site it’s like absolutely nothing happened or nothing has been updated. I’ve tried clearing my cache 3 times, looking on different devices, etc. It’s just not working. Do you have any ideas for how I can make it function the way I want it to? Thank you!

    I also want to change the chevron menu icon in mobile view to a hamburger style icon. Any ideas how to do that? I don’t see immediately how to do it when I inspect.

    Best,

    Day

    • This topic was modified 7 months ago by Dayva Segal. Reason: Changed title & added another question
    #75933
    vako
    Keymaster
    Premium Member

    Hi Dayva,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

    #75944
    Dayva Segal
    Participant
    Premium Member

    Hi, I installed the plugin but I will need the e-mail address to associate with the login. Please let me know. Thank you.

    #75946
    vako
    Keymaster
    Premium Member

    Hi Dayva,

     

    You can use any email, for example use this one: infowpworms@gmail.com

    Kind Regards

    #75948
    Dayva Segal
    Participant
    Premium Member
    This reply has been marked as private.
    #75951
    vako
    Keymaster
    Premium Member

    Hi Dayva,

     

    It seems that the login URL has expired, please renew it and make it last 3 days min.

    Kind Regards

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