[Adeline Cestrieres]

Hi,

My top menu is not displayed on mobile or tablet.

I did that : <strong style=”box-sizing: inherit; color: #32373c; font-family: ‘Open Sans’, sans-serif; font-size: 14.4px;”>Dashboard > Appearance > Customize > Main Navigation<span style=”color: #32373c; font-family: ‘Open Sans’, sans-serif; font-size: 14.4px;”> and enable the option “Merge Top and Main Menus”</span>

But it’s not working ….

Thanks for your help !

[vako]

Hi Adeline,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Johan Hilltun]

Hi,

I have the same problem with my site.

Did you find any solution?

BR Johan

 

[vako]

Hi Johan,

 

If you went through the correct customizer options and it still does not work, In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Johan Hilltun]

This reply has been marked as private.

[vako]

Hi Johan,

 

We check the options you mentioned and all works fine, please check again.

 

Kind Regards

[Johan Hilltun]

This reply has been marked as private.

[vako]

Hi Johan,

 

We added some custom CSS snippets to your website, please check if it works for you and let us know.

 

Kind Regards

[Johan Hilltun]

Hi,

Now it seans to work in all webbrowsers.

Thanks for a quick respond!!!

BR Johan

[vako]

You are welcome. Feel free to contact us anytime.

 

Kind Regards

[Johan Hilltun]

Hi,

Could you please type the CSS code you tryped in my code here?.

I missed to write it down…

Thanks in advance!!

Johan

[vako]

Hi Johan,

 

Please navigate to Dashboard > Appearance > Customize > Aditional CSS and following snippet:

.sub-menu-btn-icon {

color: #fff !important;

}

 

Kind Regards

[Author]

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