- This topic has 16 replies, 9 voices, and was last updated 2 years, 3 months ago by vako.
December 12, 2020 at 1:23 am #57431
I created a site with main menu and submenus under a subdomain and migrated the site to the main domain. Now the submenu is not more displayed on the desktop version, on smartphone you can see the submenu. After migration I used the plugin Better Search Replace and replaced the domain name from sub to main domain.December 12, 2020 at 12:39 pm #57446
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind RegardsDecember 12, 2020 at 1:47 pm #57450This reply has been marked as private.December 12, 2020 at 6:36 pm #57456
To be honest, we had some issues with the latest updates but we fixed it yesterday, seems that some issue appears locally now on your end.
I will redirect this topic to the developer’s board and they will contact you.
Kind RegardsDecember 12, 2020 at 6:49 pm #57461LeoParticipantPremium Member
I updated tot WP 5.6 and have the same issue. Do I need to wait for another update of Bard Pro?
RegardsDecember 13, 2020 at 1:15 pm #57476HenrikParticipantPremium Member
Have exactly the same issue. Submenus do not display on desktop version but works fine on the phone. This is quite critical – hope for a quick resolution.
Alternatively: How do I downgrade to the older version of the theme?December 13, 2020 at 2:30 pm #57477Stefano GallusParticipantPremium Member
Hey, I also have the same problems since updating the theme.I can endorse what Henrik just said, that it is a very critical. Hope for a quick response.December 13, 2020 at 3:26 pm #57478HenrikParticipantPremium Member
I can confirm that this issue is linked to version 2.5.7 and that the problem goes away if you downgrade to 2.5.6.
I was lucky enough to have the 2.5.6 zip file from a recent purchase, so here is how I downgraded:
– Uploaded th 2.5.6 zip file in te “add theme” feature in WP
– Said yes to overwrite
And everything worked again.December 13, 2020 at 7:26 pm #57480Summer HolzbauerParticipantPremium Member
Just like everyone else, my submenus are not showing up on desktops, but fine on phones. Sent an email, but I’m writing here too because this is something urgent that needs to be fixed. Thanks.December 13, 2020 at 10:52 pm #57482Per TeilmannParticipantPremium Member
Come on. We need version 2.5.8 WITH submenus now!December 14, 2020 at 8:03 am #57484Erick IriasParticipantPremium Member
I have the same issue. Please, help with thisDecember 14, 2020 at 8:59 am #57485Bryan DonihueParticipantPremium Member
If the devs cannot get this fixed and released ASAP, can we get access to download the prior version while we wait?December 14, 2020 at 10:50 am #57488
Hi ladies and gentlemen,
At first, sorry for the late reply, we had holidays.
Our developers are working on the issue, we will release a new update and this issue will be fixed. You will receive updates today in the Dashboard > Appearance > Themes section.
Our apologies for the inconvenience and thank you for your patience.
Kind Regards, VakoDecember 14, 2020 at 1:41 pm #57507LeoParticipantPremium Member
It works. Thank you for your action!
RegardsDecember 14, 2020 at 4:44 pm #57516
Yes, it works, thanks from me too!
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