Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • July 22, 2021 at 9:28 pm #63902
    adachi kyoko
    Participant
    Premium Member

    Hello.

    I always use Bird Pro.

    After upgrading from 2.6.5 to 2.6.6, the blog page and some pages disappeared.

    I searched for the cause, but I could not find any factors other than the version upgrade, and when I returned to 2.6.5, it came to be displayed.

    If this happens in the future, I’m in trouble.

    Do you have any countermeasures?

    July 22, 2021 at 9:36 pm #63903
    adachi kyoko
    Participant
    Premium Member

    Hello
    I always love Bird Pro.
    After upgrading from 2.6.5 to 2.6.6, the blog page and some pages disappeared.
    I searched for the cause, but I could not find any factors other than the version upgrade, and when I returned to 2.6.5, it came to be displayed.

    If this happens in the future, I’m in trouble.
    Do you have any countermeasures?

    July 22, 2021 at 9:55 pm #63904
    adachi kyoko
    Participant
    Premium Member
    This reply has been marked as private.
    July 23, 2021 at 11:51 am #63921
    vako
    Keymaster
    WP Royal Team

    Hi Adachi,

     

    I will redirect this topic to the developer’s board and they will contact you.

     

    Kind Regards

    July 23, 2021 at 12:06 pm #63924
    Nick
    Keymaster
    WP Royal Team

    Hi,

    The link you have provided for site access not working, it says “403 Forbidden”

    If you have an IP filter set on your site for security reasons please remove it

    Kind Regards,

    Nick

    July 24, 2021 at 5:23 am #63934
    adachi kyoko
    Participant
    Premium Member
    This reply has been marked as private.
    July 24, 2021 at 5:40 pm #63939
    vako
    Keymaster
    WP Royal Team

    Hi,

     

    We checked the shared login URL but it still does not work, please check its validation and share the correct one.

     

    Kind Regards

    July 24, 2021 at 6:07 pm #63940
    adachi kyoko
    Participant
    Premium Member
    This reply has been marked as private.
    July 26, 2021 at 12:57 pm #63951
    vako
    Keymaster
    WP Royal Team

    Hi Adachi,

     

    At first, sorry for the late reply, we had holidays.

    To be honest, I don’t know why but the login URL still does not work, can you please tell us what is the reason for that? Did you find it hard to create login URL using 3rd party plugin, or do you still use country security plujgins? If so, you need to deactivate and remove this kind of plugin, or please contact your server/hosting provider and ask them to check for the issue.

     

    Kind Regards

    July 26, 2021 at 1:22 pm #63956
    adachi kyoko
    Participant
    Premium Member
    This reply has been marked as private.
    July 26, 2021 at 2:23 pm #63961
    vako
    Keymaster
    WP Royal Team

    Hi Adachi,

     

    We were able to access your website finally, we updated the theme and the blog page remains in its place, please check, the one issue we notice is that some blog posts lost featured images.

    Before going to the issue with images, can you please check the pages you mentioned as lost and tell us if they are working?

    Waiting for your response.

     

    Kind Regards

    July 26, 2021 at 2:55 pm #63963
    adachi kyoko
    Participant
    Premium Member

    Thank you for your support.

    After checking, two pages that weren’t displayed in version 2.6.6 are now displayed in 2.2.7 this time.
    There is no problem with the blog.

    thank you very much.
    We apologize for any inconvenience caused because it took a long time to access. The problem has been resolved.

    July 26, 2021 at 2:57 pm #63965
    vako
    Keymaster
    WP Royal Team

    Feel free to contact us at any time, we are more than happy to help.

     

    Kind Regards

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