Hi Jessica,
At first, thank you for choosing our theme and service.
We recommend using images 1300×500 or higher resolution to have the best experience.
If the images are fit to the min requirements and they still look blurry, we need to check your website from the back end to investigate the issue.
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
.
