[Yamini Gautam]

Hello there,

Ashe Pro issue: I am using the boxed layout. Whenever you land on a post sidebar appears to be the width that I selected. However, as you scroll down, the sidebar suddenly becomes ‘thinner’?

The attached image shows an example.

Any ideas on how to fix this? TIA!

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[vako]

Hi Yamini,

 

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Yamini Gautam]

This reply has been marked as private.

[Yamini Gautam]

Hi Vako,

Were you guys able to have a look at the issue? It still persists on my side.

Thank you in advance!
Yamin

[vako]

Hi Yamini,

At first sorry for the late reply, we were off for a while.

The login URL you shared has been expired, please renew it and we will check for the issue.

 

Kind Regards

[Yamini Gautam]

Hello Vako,

I have extended the login key. You should be able to access it now.

Best,
Yamini

[vako]

Hi Yamini,

 

Weird, we cant face the same issue as you described, please see the screenshot on our end: https://nimb.ws/Q9Aw2n  https://nimb.ws/Q9Aw2n

If the issue appears on the different page, please share a direct link to the page where the issue appears and we will check again.

 

Kind Regards

[Author]

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