[Ludovic Duvetter]

Hello,

I have just converted my website from ashe free to ashe pro and the right sidebar is not showing anymore.

The widget is properly configured.

only instagram widget and footer widget are “activated” on my page. How can i activate the right side bar as well?

Thank you very much

 

Ludovic

[vako]

Hi Ludovic,

 

Thank you for choosing our Theme and service. Our sincerest apologies for the delayed reply; we’ve been on New Year Holidays.

In the Ashe Pro theme sidebars can be enabled via several ways, first is to select page layout with sidebar, for this please navigate to Dashboard  > Appearance > Customize > General Layouts > Page Layouts and chose your prefered style which includes sidebars, here is the screenshot: https://nimb.ws/Pk14rf

 

The pages which are not listed in this customizer section can also use sidebars via page options, please navigate to Dashboard > Pages > Edit page > Page Options > Show Sidebar

Please make sure that widgets in the sidebar areas are added from the back end, please navigate to Dashboard > Appearance > Widgets and check sidebar areas are filled with widgets you want to be displayed.

If all these steps are done and sidebars still do not appear on the website, let’s check the issue from your website’s back end, In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

 

[Ludovic Duvetter]

This reply has been marked as private.

[vako]

Hi Ludovic,

 

At first, sorry for the late reply, we had holidays.

Seems that you missed our instructions here, for the custom pages(in your case your home page is a custom page) you need to add sidebars using page options, please refer to the screenshot: https://prnt.sc/iTUVxPwcIHUF

Now we enabled the right sidebar but you can enable any of them.

Kind Regards

 

[Ludovic Duvetter]

Hi Vako,

 

Thank you very much. I didn’t found initially the “edit” options which were just at the bottom of the page.

 

Have a great day,

 

Ludovic

 

[vako]

You are welcome.

 

Feel free to contact us at any time, we are more than happy to help.

 

Kind Regards

[Author]

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