Viewing 14 posts - 1 through 14 (of 14 total)
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    Posts
  • #37097
    Andrei Salamonau
    Participant
    Premium Member

    Hallo, I have problem with pictures zooming on mobile devices. Details in attached screenshots  https://take.ms/5A3wU

     

    #37124
    vako
    Keymaster
    WP Royal Team

    Hi Andrei,

     

    In order to assist you we need to check your site backend, please send us your website URL/USERNAME/PASSWORD.

    Make sure to mark your reply as Private to hide it from the public.

     

    Kind Regards

    #37134
    Andrei Salamonau
    Participant
    Premium Member
    This reply has been marked as private.
    #37148
    vako
    Keymaster
    WP Royal Team

    Hi Andrei,

     

    We need to check your webiste from the back end, we need your WordPress admin bar(Dashboard) login info.

    Waiting for your response.

     

    Kind Regards

    #37149
    Andrei Salamonau
    Participant
    Premium Member
    This reply has been marked as private.
    #37158
    Andrei Salamonau
    Participant
    Premium Member
    This reply has been marked as private.
    #37170
    vako
    Keymaster
    WP Royal Team

    Hi Andrei,

     

    At first sorry for the late reply, we had holidays

    1. I checked your website and can’t get the same issue as you described. Images are working properly ion the mobile devices we checked, Samsung Galaxy S5/6/7, iPhone 5s/SE/6/6plus/X.

    Can you clarify for us which mobile phone and mobile browser you are using when the issue appears?

     

    2. We added some custom CSS snippets to your website to fix the issue with the website title and description, please check and let us know if it works for you.

     

    Kind Regards

    #37171
    Andrei Salamonau
    Participant
    Premium Member
    This reply has been marked as private.
    #37187
    vako
    Keymaster
    WP Royal Team

    Hi Andrei,

     

    I will redirect this topic to the developers and they will check.

     

     

     

    Kind Regards

    #37315
    vako
    Keymaster
    WP Royal Team

    Hi Andrei,

     

    We debugged your website and seems that it’s not a theme related issue, woocommerce has this bug, please contact the plugin support team and ask them to check for the issue.

     

    Kind Regards

    #37392
    Andrei Salamonau
    Participant
    Premium Member
    This reply has been marked as private.
    #37426
    vako
    Keymaster
    WP Royal Team

    Hi Andrei,

    We corrected it, please check again.

     

    Kind Regards

    #37439
    Andrei Salamonau
    Participant
    Premium Member
    This reply has been marked as private.
    #37472
    vako
    Keymaster
    WP Royal Team

    Hi Andrei,

     

    Please navigate to Dashboard > Appearance > Customize > Aditional CSS and following snippet:

    @media screen and (max-width: 380px) {
    
    .woocommerce div.product form.cart .variations select {
    
    min-width: 55% !important;
    
    }

    }

     

    Kind Regards

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