- This topic has 13 replies, 2 voices, and was last updated 6 years, 2 months ago by
vako.
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August 8, 2019 at 3:54 pm #37097
Hallo, I have problem with pictures zooming on mobile devices. Details in attached screenshots https://take.ms/5A3wU
August 9, 2019 at 9:27 pm #37124Hi Andrei,
In order to assist you we need to check your site backend, please send us your website URL/USERNAME/PASSWORD.
Make sure to mark your reply as Private to hide it from the public.
Kind Regards
August 10, 2019 at 9:36 am #37134This reply has been marked as private.August 10, 2019 at 5:31 pm #37148Hi Andrei,
We need to check your webiste from the back end, we need your WordPress admin bar(Dashboard) login info.
Waiting for your response.
Kind Regards
August 10, 2019 at 5:37 pm #37149This reply has been marked as private.August 11, 2019 at 5:48 pm #37158This reply has been marked as private.August 12, 2019 at 1:11 pm #37170Hi Andrei,
At first sorry for the late reply, we had holidays
1. I checked your website and can’t get the same issue as you described. Images are working properly ion the mobile devices we checked, Samsung Galaxy S5/6/7, iPhone 5s/SE/6/6plus/X.
Can you clarify for us which mobile phone and mobile browser you are using when the issue appears?
2. We added some custom CSS snippets to your website to fix the issue with the website title and description, please check and let us know if it works for you.
Kind Regards
August 12, 2019 at 2:59 pm #37171This reply has been marked as private.August 13, 2019 at 4:12 pm #37187Hi Andrei,
I will redirect this topic to the developers and they will check.
Kind Regards
August 20, 2019 at 5:49 pm #37315Hi Andrei,
We debugged your website and seems that it’s not a theme related issue, woocommerce has this bug, please contact the plugin support team and ask them to check for the issue.
Kind Regards
August 23, 2019 at 2:17 pm #37392This reply has been marked as private.August 24, 2019 at 2:00 pm #37426Hi Andrei,
We corrected it, please check again.
Kind Regards
August 24, 2019 at 6:16 pm #37439This reply has been marked as private.August 26, 2019 at 1:01 pm #37472Hi Andrei,
Please navigate to Dashboard > Appearance > Customize > Aditional CSS and following snippet:
@media screen and (max-width: 380px) { .woocommerce div.product form.cart .variations select { min-width: 55% !important; }}
Kind Regards
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