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  • #77224
    Kasia Gatkowska
    Participant
    Premium Member

    After purchasing the ASHE PRO version, the demo version does not want to load. I did step by step many times and unfortunately only the page header, menu, footer are visible. Would like the full version or a refund.
    My page:

    Home


    I have already provided access to the site.
    Kasia Gatkowska from Poland

    #77228
    vako
    Keymaster
    Premium Member

    Hi Kasia,

     

    At first, thank you for choosing our theme and service.

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

    Kind Regards

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