[Heico Neumeyer]

Hello, i have some concerns regarding Ashe Pro. I posted the following already about a week ago, but that post seems gone. I hope to get solutions at least for my serious concerns (see below), but i might just return the theme. I use mainly the Customizer, not Elementator. I don’t know if some of my quibbles below can be fixed with Elementator.

Blog Page Post Excerpt Text Alignment (serious concern): 

Excerpt text per post on front page appears “justified”, not “unjustified” or “left aligned”; but that looks bad on a narrow vertical mobile phone with too much blank space between words in some lines; more so when you have very long words like in my German language. It doesn’t help to set “Post Content Align” from “Center” to “Left” under “Blog Page/General”; that only changes the headline, but not the excerpt.

Single Post Text Alignment (serious concern): 

Single post text appears “justified”, not with a ragged right edge. That’s especially unfortunate when you blog in German language with its very long words, which can lead to long blanks between words. And it’s unfortunate on narrow mobile phone screens. Under “Typography/Body Text” there seems no option to set the text to “left aligned”.

I was very surprised, other themes use “left aligned” in my experience

Categories above Post Titles deranged (serious concern): 

The categories above post titles (if activated) are sometimes cut off mid-word on narrow vertical displays (mobile or PC). This is true on the blog overview page and on the single post page.

On the blog overview page, in 2 columns layout, it can also happen that categories above post title run from column 1 over into column 2, mixing there with the categories of the neighbouring post

— I have screenshots to show deranged categories above post title, but don’t understand how to post them here using the “Insert” button above. 

Responsive: 

“Open Menu” symbol in top bar (i.e. arrow, double arrow or hamburger) is always centered, should optionally be left-aligned also

Customizer generally: 

There should be a button “Back to Theme Standard” next to each slider and menu

Height of Header Image: 

In the customizer i can create a very low header image by lowering the height from 500 to say 230, it looks slim and widescreen then. But on a more vertical screen it gains height again (relative to width) and consequently looks less slim and widescreen

Formatting Blockquotes:

As with other themes, the Customizer seems to have no option to change the look of blockquotes theme-wide. Maybe it’s elsewhere. (Am not fully unhappy with the look of blockquotes in Ashe Pro, still like to try changes, for example less indented, less height)

Search result list: 

Should have some headline mentioning the searched-for phrase, for example “You searched for: Tag ‘novels'”

Search symbol: 

Would like not just a loupe, a type-here text box reading “type search phrase here”

Back to Top symbol: 

For my taste too inobtrusive – just a hook consisting of 2 short lines, not surround by a button area. This leaves more text visible, still I find it’s too unnoticable

Slider: 

Area behind text and above featured pic is homogenously darkened (for white text). For my taste, it should be only darkened behind text with a soft-feathered edge – not homogenously across the pic. For my taste it could be darkened 20% more than you do know, because the white text sometimes doesn’t stand out

Optionally text aligned to left or right

Slider Height can be changed for widescreen monitor, but that doesn’t alter its height on mobile phones

Case Drop:

When I change the post titles to a no-serif font (example, from default Playfair Display to Lato), also the case drop (big first capital letter, 3 lines high) changes to that non-serif font. But that non-serif case drop looks bad. I feel. I feel that case drop letter alone shoot keep a serif font, for instance Playfair Display.

Titles around Comment Box: 

…are English, and I don’t see where to change them:

“Leave a Reply”

“Post comment”

While the fine-print on my site is in German, as desired (“Your e-mail addy isn’t published…” comes in German)

I do have a comment box plug-in active with *German* comment titles, but they don’t appear on the site, seems to be disabled

Page Count under Blog Site: 

…shows something like

1, 2, 3    – >

I feel it should show also the LAST page, so that the reader gets an impression of the total blog volume, for instance

1, 2, 3…431   – >

Customizer in Browser: 

Freezes after each little change for long seconds. Very often FF shows message (here translated by me): “This site slows down FF. Stop it to speed up Browser. [Button Stop it]”.

Does a high number of slides slow down the whole site?

Number of Slides: 

In the Featured Slider, when I set the number of slides to 1600 (I have 1640 posts), the whole site is white only. Setting the slider back to 555 slides, the site re-appears. Does a high number of slides slow down the whole site?

Thanks!

 

[vako]

Hi Heico,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

 

Kind Regards

[Heico Neumeyer]

This reply has been marked as private.

[vako]

Dear Heico,

 

Thank you for reaching out to us. We appreciate your patience and understanding.

I can confirm that we have received your temporary login information, and I would like to assure you that we have started the investigation process. Please note that this may take some time, but we will do our best to resolve any issues as quickly as possible.

In the meantime, we kindly request that you do not change your login URL or provide access to any unauthorized individuals.

We will keep you updated on the progress of the investigation and notify you as soon as it has been completed.

If you have any further questions or concerns, please don’t hesitate to reach out.

 

Kind Regards

[Heico Neumeyer]

This reply has been marked as private.

[Nick]

This reply has been marked as private.

[Ariane Bär]

Dear Support Team,

can you please post the results / findings / solutions on the well described and reasonable remarks above? I also got similar feedbacks from testing and am looking for a solution where I can change appearance settings for the responsive mode only?

Really important is the first one mentioned above:
“Blog Page Post Excerpt Text Alignment (serious concern): 
Excerpt text per post on front page appears “justified”, not “unjustified” or “left aligned”; but that looks bad on a narrow vertical mobile phone with too much blank space between words in some lines; more so when you have very long words like in my German language. It doesn’t help to set “Post Content Align” from “Center” to “Left” under “Blog Page/General”; that only changes the headline, but not the excerpt.”

I tried to have a look at the css, but saw that the section 16.0 Typography is missing (despite it’s listed in the table of contents).

Do you have any recommendation how this behavior can be changed to text-align: left; instead of text-align: justify; only for “responsive mode”?

Sth. “like”:

<code class="hljs language-scss" style="padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: var(--_pr-code-fs); vertical-align: baseline; box-sizing: inherit; background-color: transparent; white-space: inherit;"><span class="hljs-selector-class" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-keyword);">.text-justify-xs</span> {
    <span class="hljs-attribute" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-symbol);">text-align</span>: left;
}

<span class="hljs-comment" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-comment);">/* Small devices (tablets, 768px and up) */</span>
<span class="hljs-keyword" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-keyword);">@media</span> (<span class="hljs-attribute" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-symbol);">min-width</span>: <span class="hljs-number" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-namespace);">768px</span>) {
    <span class="hljs-selector-class" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-keyword);">.text-justify-sm</span> {
        <span class="hljs-attribute" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-symbol);">text-align</span>: justify;
    }
}

<span class="hljs-comment" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-comment);">/* Medium devices (desktops, 992px and up) */</span>
<span class="hljs-keyword" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-keyword);">@media</span> (<span class="hljs-attribute" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-symbol);">min-width</span>: <span class="hljs-number" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-namespace);">992px</span>) {
    <span class="hljs-selector-class" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-keyword);">.text-justify-md</span> {
        <span class="hljs-attribute" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-symbol);">text-align</span>: justify;
    }
}

<span class="hljs-comment" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-comment);">/* Large devices (large desktops, 1200px and up) */</span>
<span class="hljs-keyword" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-keyword);">@media</span> (<span class="hljs-attribute" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-symbol);">min-width</span>: <span class="hljs-number" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-namespace);">1200px</span>) {
    <span class="hljs-selector-class" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-keyword);">.text-justify-lg</span> {
        <span class="hljs-attribute" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-size: 13px; vertical-align: baseline; box-sizing: inherit; color: var(--highlight-symbol);">text-align</span>: justify;
    }
}

Kind regards and have a lovely day

Ariane

[Author]

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