• This topic has 14 replies, 2 voices, and was last updated 3 years ago by vako.
Viewing 15 posts - 1 through 15 (of 15 total)
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  • September 14, 2020 at 12:11 pm #55174
    Linda Brila
    Participant
    Premium Member

    I want to add read more text. It shows, but when I publish the page, it disappears.

    What should I do?

    September 14, 2020 at 12:31 pm #55176
    vako
    Keymaster
    WP Royal Team

    Hi Linda,

     

    Can you please describe your issue more detailed? Can you please share the screenshot of the issue or a link where the issue exists?

     

    Kind Regards

    September 14, 2020 at 12:38 pm #55177
    Linda Brila
    Participant
    Premium Member

    There is no read more text button.

    https://manadzirde.lv/

    There is blog post, and there is no read more button.

     

    September 14, 2020 at 12:50 pm #55179
    vako
    Keymaster
    WP Royal Team

    Hi Linda,

     

    In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

    To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

    Please make sure to mark your reply as private to hide it from the public.

     

    Kind Regards

    September 14, 2020 at 12:57 pm #55181
    Linda Brila
    Participant
    Premium Member
    This reply has been marked as private.
    September 14, 2020 at 2:06 pm #55182
    Linda Brila
    Participant
    Premium Member
    This reply has been marked as private.
    September 15, 2020 at 9:51 am #55185
    Linda Brila
    Participant
    Premium Member

    Hello, once again. Is there some progress in button – read more?

    September 15, 2020 at 3:27 pm #55187
    Linda Brila
    Participant
    Premium Member
    This reply has been marked as private.
    September 15, 2020 at 9:31 pm #55191
    vako
    Keymaster
    WP Royal Team

    Hi Linda,

     

    It’s all sorted now, the reason for the issue was the empty box in the read more text area here: https://nimb.ws/DMwylx

     

    Kind Regards

    September 15, 2020 at 10:08 pm #55197
    Linda Brila
    Participant
    Premium Member

    Hi,

     

    Unfortunately the issue seems to be a bit deeper than that.

    When adding the “Read More” text in the box, the button appears fine in the preview, both before and after publishing (it can also be interacted with). However, after publishing it doesn’t appear on page anywhere outside the admin console (and it also disappears from there once I refresh the blog in the console). I’ve tried cleaning the cache, viewing the page from different devices, but nothing seems to help.

    Please advise.

    Thanks in advance.

    September 15, 2020 at 10:13 pm #55198
    vako
    Keymaster
    WP Royal Team

    Hi Linda,

     

    1. The reason for the issue can be your installed plugins, please deactivate them one by one and you will able to catch the which one was the source for the issue.

     

    2. If you want to not lose all the changes made with the plugins, please install 3rd party plugin staging, clone your website database and make the changes on the cloned staging site, here is the video guide to better understand how it works.https://www.youtube.com/watch?v=YtY-q5BBpeE

     

    Kind Regards

    September 15, 2020 at 10:33 pm #55199
    Linda Brila
    Participant
    Premium Member

    Hi,

    I deactivated all plugins, but the issue still persists even after all plugins are disabled.

    September 16, 2020 at 2:08 pm #55203
    vako
    Keymaster
    WP Royal Team

    Hi Linda,

     

    We added some custom CSS snippets to your website, please check if it works for you and let us know.

     

    Kind Regards

    September 16, 2020 at 2:23 pm #55204
    Linda Brila
    Participant
    Premium Member

    Hello,

    Everything works now fine!

    Thank You so much!!!

    September 16, 2020 at 2:43 pm #55207
    vako
    Keymaster
    WP Royal Team

    You are welcome. Feel free to contact us anytime.

     

     

     

    Kind Regards

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