- This topic has 14 replies, 2 voices, and was last updated 3 years ago by
vako.
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September 14, 2020 at 12:11 pm #55174
I want to add read more text. It shows, but when I publish the page, it disappears.
What should I do?
September 14, 2020 at 12:31 pm #55176Hi Linda,
Can you please describe your issue more detailed? Can you please share the screenshot of the issue or a link where the issue exists?
Kind Regards
September 14, 2020 at 12:38 pm #55177There is no read more text button.
There is blog post, and there is no read more button.
September 14, 2020 at 12:50 pm #55179Hi Linda,
In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.
To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
September 14, 2020 at 12:57 pm #55181This reply has been marked as private.September 14, 2020 at 2:06 pm #55182This reply has been marked as private.September 15, 2020 at 9:51 am #55185Hello, once again. Is there some progress in button – read more?
September 15, 2020 at 3:27 pm #55187This reply has been marked as private.September 15, 2020 at 9:31 pm #55191Hi Linda,
It’s all sorted now, the reason for the issue was the empty box in the read more text area here: https://nimb.ws/DMwylx
Kind Regards
September 15, 2020 at 10:08 pm #55197Hi,
Unfortunately the issue seems to be a bit deeper than that.
When adding the “Read More” text in the box, the button appears fine in the preview, both before and after publishing (it can also be interacted with). However, after publishing it doesn’t appear on page anywhere outside the admin console (and it also disappears from there once I refresh the blog in the console). I’ve tried cleaning the cache, viewing the page from different devices, but nothing seems to help.
Please advise.
Thanks in advance.
September 15, 2020 at 10:13 pm #55198Hi Linda,
1. The reason for the issue can be your installed plugins, please deactivate them one by one and you will able to catch the which one was the source for the issue.
2. If you want to not lose all the changes made with the plugins, please install 3rd party plugin staging, clone your website database and make the changes on the cloned staging site, here is the video guide to better understand how it works.https://www.youtube.com/watch?v=YtY-q5BBpeE
Kind Regards
September 15, 2020 at 10:33 pm #55199Hi,
I deactivated all plugins, but the issue still persists even after all plugins are disabled.
September 16, 2020 at 2:08 pm #55203Hi Linda,
We added some custom CSS snippets to your website, please check if it works for you and let us know.
Kind Regards
September 16, 2020 at 2:23 pm #55204Hello,
Everything works now fine!
Thank You so much!!!
September 16, 2020 at 2:43 pm #55207You are welcome. Feel free to contact us anytime.
Kind Regards
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