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No matter what I use, none of my pinterest extensions/plugins work on my site. They work fine on other sites, so it’s not a plugin problem. I’ve done all the deleting cache and cookies stuff, and nothing.
Here’s some more detail. Whether I use the Chrome Pinterest extension, or one of the many wordpress plugins like sassy social share or simple social buttons, when I go to my site and try to save something, the only image it sees is my logo. Of course, there are lots of other images they should pick up, but don’t. If I’m lucky, sometimes they will register a featured image or an image from a sidebar widget, but usually just the logo. I tried accessing my site from my phone, and it picked up a few more images, but nowhere near all of them.
I’ve already tried asking wordpress.org forums, my site’s host support, and pinterest. So if no one knows what’s going on, what on earth do I do?
Thanks for reading!
Hi Amy,
At first, thank you for your response and for choosing our theme.
In order to assist you we need to check your site backend, please send us your website URL/USERNAME/PASSWORD
Please make sure to mark your reply as private to hide it from the public.
Kind Regards
Hi Amy,
Sorry for the late reply, we were off for a while.
We checked your webiste, actually, there is no Pinterest plugin is activated on your website, please activate your preferred one and we will check for the issue.
Sorry once again for the delay.
Kind Regards
Done.
Thanks again!
I will redirect this topic to the developers and they will check.
Kind Regards
Hi Amy,
We checked your website and seems that the issue appears, after that we tested the same case on our end with the theme and can’t get the same result.
You mentioned that the issue appears only on your side and works perfect on other sites, can you please share the site where the current options are working good(sites you mentioned in your reply) it helps us to debug the codes and find out the source for the Pinterest plugin.
Kind Regards