[laura koning]

Hi,

I puchased your theme to set up a nice webshop. Now I’m working with it it doesn’t really work and it makes me wonder if it is even possible. I try to set up menu’s but they all dissapear whenever I view the real website. There is nothing in the menu, nothing in the sidebar and I cannot find any products or even the shop (from the first page) it’s very frustrating as I just want it to function.

Also when I put widgets in the footer for rexample, I see them in the customizer, but whenever (after saving ofcourse) I go to the website this aswell dissapeared.

 

Please help 🙂

[vako]

Hi Laura,

 

At first, thank you for choosing our theme and service.

In order to assist we need to check your website from the back end, please install this 3rd party plugin “Temporary Login Without Password Plugin” which allows us to access your dashboard without sharing access details.

To better understand how the plugin works, please watch the video guide below: https://www.youtube.com/watch?v=EMu0e78OpJo

Please make sure to mark your reply as private to hide it from the public.

Kind Regards

[Author]

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